Edmunds identifies some tips and best practices for dealers to build and maintain connections with their customers, and improve their chances to turn service into sales.
More information is available more freely than yesterday's car shoppers could ever have imagined. Consumers still go to dealerships, but less to shop and more to buy.
The new chat feature allows consumers to connect immediately with dealers to ask specific questions about inventory, pricing and other important facts.
What are your customers saying?
Edmunds.com Dealer Ratings & Reviews. Check out what is being said about you in the market place.