2013 Chrysler Town and Country Touring-L 4dr Minivan (3.6L 6cyl 6A)
Our 2013 Town & Country van is great in many ways but the transmission has a noise that is caused by a redesign in the square cut gears.
Between 15-20 mph it makes an irritating noise that Chrysler has no fix for.
They basically say it is driveable so I have to live with it.
The dealership has found that this is common with other new vans on their lot.
This noise is persistent and louder than when we first noticed it (7200 miles now).
No repair, no replacement, nothing but a continual noise.
I would have looked at other vehicles if I had known that this would be an ongoing nuisance.
General comfort and versatility.
Get the noise out of the low speed (15-20 mph) transmission.
@gfcarl, how's your van now? I think I have a similar problem. I want to approach attorney since Chrysler is not helping to fix the defect. They are giving the exact same reason as they have given you! Frustrating to say the least.