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Average Consumer Rating 99 Total Reviews
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1 of 1 people found this review helpful
Overwhelmed with disappointment
By Not so Impressed on
Vehicle
2002 Chrysler Town and Country LXi Fwd 4dr Minivan (3.3L 6cyl 4A)
Review
Obviously seeing these reviews indicates significant quality control issues. We purchased vehicle new and things went well for the first year. From time to time, noticed issues with one of the rear doors not closing with the electronic motor, but everything has gone down since then. 15 days after warranty expired, had to replace the spark plugs and wires. Constant power drain led to replacing 2 computers. rear doors do not close reliably. rear door locks do not work. Transmission issues Passenger map light has melted. Starting issues, Interior has started falling apart The only thing worse than the car is the local dealer service department. DO NOT BUY!
Suggested Improvements
Improve your customer service department. I tried calling in on several occasions to find out alternatives for repairs, and found the staff to be very abusive on the phone. Their only response to any question was to try to connect me with the local dealership who contributed to issues.
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