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My 2007 Chrysler Sebring is a NIGHTMARE!
Written by: WestTXGirl on Feb 3, 2009 6:43:05 AM
I share the same problem as many of you on this board. I purchased my 2007 Chrysler Sebring January 2008. Within 1 month, my car radio would change stations. Within 1 to 2 months, I noticed my airbag, brake, engine, and seat belt lights go on and off throughout the drive. I took the car to the dealership. They could not duplicate the issue with the radio. They did "repair" the ... Read More
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Chrysler Sebring recall due to stalling
Written by: mmcargrl on Apr 8, 2008 3:06:35 PM
I just read online that Chrysler has sent out a recall on Sebrings due to an electrical problem that might cause stalling or other issues. "Chrysler will seal the wires for the tire pressure monitoring system" at no cost. However--according to the story I read it is on 2007-08 models only. As we know, this problem occurs in Sebrings from 1998-2008. Mine is a 1999 and after the 4th repair recently, ... Read More
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Re: 2008 chrsler sebring stalling while driving [mmcargrl]
Written by: kbarth on Apr 3, 2008 6:47:45 PM
I have a 1996 Sebring Convertible Jxi 2.5L. I want all of you to know that I had this stalling problem, and it was very scary. I stalled on the freeway and thought I was going to get crushed by a semi truck, I also stalled at stops and on normal streets. I thought I probably would die in my car because of this. My mechanics kept scratching there heads and ... Read More
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Re: 2008 chrsler sebring stalling while driving [mmcargrl]
Written by: jowalk on Mar 22, 2008 4:33:45 AM
I took my 2008 Sebring to another Chrysler dealership. They called corporate with no positive response. I am still driving around with what feels like a loaded gun. The new dealership said they could piut some kind of computer in my car and when it stalls again I would push a button to give them more diagnostic information. If nothing happens, I am going to have to persue the lemon law. ... Read More
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Re: 2008 Sebring Convertible Problems [jackieh2]
Written by: mikebuckley on Sep 27, 2007 5:41:46 AM
Jackie: Good point that the dealer, not Chrysler, made the rental car available to you. Points go to the dealer for that. I agree that Chrysler will probably not want to negotiate a special contract. But it won't hurt to try. No, I'm not an attorney. Now you know how little my advice is worth. :P
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Re: 2008 Sebring Convertible Problems [mikebuckley]
Written by: jackieh2 on Sep 27, 2007 4:58:06 AM
Mike: I appreciate ALL your suggestions--you sound like an attorney. You're right--Chrysler will have picked up the tab on the rentals but the dealer made it happen. You've probably read about other owners who haven't had my experience in this regard. My Sebring is behaving OK right now so I have the time and energy to negotiate the T's and C's of the replacement. I'm not convinced Chrysler will be receptive ... Read More
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Re: 2008 Sebring Convertible Problems [jackieh2]
Written by: mikebuckley on Sep 26, 2007 10:03:50 PM
Jackie: I'm so pleased that everything really does seem to moving along. It's clear that you're handling it perfectly. I think the statistical odds are very much in your favor that a second car will not have the malfunctions that were present in the first one. So, I think it's great that you're open minded to considering a replacement car rather than a refund. However, considering all of the circumstances that ... Read More
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Re: 2008 Sebring Convertible Problems [mikebuckley]
Written by: jackieh2 on Sep 26, 2007 2:30:59 PM
Thanks, Mike. You have helped me no end, especially keepinh me motivated and focused. Yes, I've been a very squeaky wheel. I have all the documentation with dates, mileage, etc., but don't think I'll need it because.... One of the dealership's directors called me yesterday and said Chrysler will be calling me "soon" to discuss a replacement vehicle "so you won't have to deal with the state." I told him I ... Read More
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Re: 2008 Sebring Convertible Problems [jackieh2]
Written by: mikebuckley on Sep 26, 2007 10:21:54 AM
Jackie: Please continue to keep us informed. As much as I am hopeful that you get swift, satisfactory action, I am still not convinced that you are getting what you deserve. Just a couple of thoughts to follow up about that ... If I understand correctly, the recommendation for Chrysler to begin the buy-back process came only after you emailed the CEO and asked for your service record. If that's true, ... Read More
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Re: 2008 Sebring Convertible Problems [mikebuckley]
Written by: jackieh2 on Sep 24, 2007 6:06:43 PM
Mike: Thanks for your input. It was like a kick in the butt and got me motivated to action!!1 I e-mailed the owner of the dealership telling him of my dissatisfaction with the Sebring and Chrysler in general. I also went to the dealership and asked their service department for all records of their unsuccessful attempts to fix the darned car. I hinted that I had the Johnnie Cochran of Lemon ... Read More
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Re: 2008 Sebring Convertible Problems [jackieh2]
Written by: mikebuckley on Sep 21, 2007 6:27:40 AM
Jackie: So sorry to learn that your problem persists. The big-picture issue is that you appear to have to resort to your lemon law claim. If the people in the system of dealers and manufacturers were credible in the way they handle these situations, there would be absolutely no need for lemon laws. The fact that so many (all?) states have lemon laws is a testament to the fact that the ... Read More
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2008 Sebring Convertible Problems
Written by: jackieh2 on Sep 21, 2007 5:07:22 AM
Ooops!!!! I spoke too soon. I thought my problems had been fixed--wrong!!! The "top in operation" message is back on and the problem has clearly not been corrected. I honestly don't think Chrysler knows how to fix these problems. I've finally run out of patience. I'll keep you all informed about what response I get from Chrysler--I'm not optimistic.
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2008 Sebring Convertible Problems
Written by: jackieh2 on Sep 20, 2007 10:21:44 AM
My dealership's service department spent a lot of time on the phone with Chrysler. Apparently the trunk was out of alignment. They "think" they corrected the misalignment and so far, so good. I've had no more alarming messages on the console since I last picked up the car two weeks ago. However, I have no confidence in this car and am letting the Lemon Law claim stand. My top has never ... Read More
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Re:2008 Sebring Convertible Problems [jackieh2]
Written by: phillypa on Sep 20, 2007 9:15:23 AM
Jackieh2: I mailed my card about two weeks ago. I called the Customer Service number from the Chrysler website and after a number of prompts, was able to talk with someone. She acknowleged receipt of the complaint and gave me the reference number assigned to it. She couldn't tell me the status, but said someone will be in contact. At least I know they have it. As for the car, it ... Read More
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Re:2008 Sebring Convertible Problems
Written by: jackieh2 on Sep 19, 2007 4:54:32 AM
Has anyone on this formum had their problems corrected or received satisfaction from Chrysler or via their respective state's Lemon Law? I haven't heard a word from Chrysler although they got a copy of my Lemon Law claim and I have a receipt from the USPS so I know they have it. I'm interested in knowing if I am being ignored or if this is Chrysler's MO for "customer service." I ... Read More
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Re: 2008 Sebring Convertible Problems [bbonney]
Written by: jackieh2 on Sep 15, 2007 10:53:14 AM
Everyone with these problems, PLEASE, PLEASE pursue remedy through your state's Lemon Law. These problems are not isolated cases and we all need to keep Chrysler's feet to the fire. My car's history meets both criteria for refund or replacement--I only need one. I'm waiting for determination from my state office of consumer affairs. I don't believe I want another 2008 Sebring as they all seem to have problems. Why is ... Read More
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Re: 2008 Sebring Convertible Problems [bbonney]
Written by: phillypa on Sep 15, 2007 8:52:41 AM
bbonney, My top/truck failed six weeks ago for the second time and has no repair date as yet. The last time it was in for repairs (a month ago)they told me that they can't get the parts to fix it. They closed it up, so it can be driven, I just can't put the roof down. You should have received a booklet with Lemon Law instructions. Use it. Since the dealer ... Read More
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2008 Sebring Convertible Problems
Written by: bbonney on Sep 14, 2007 6:42:34 PM
Well, I see I am not alone! On Aug 27 my top retracted and the trunk stayed up in the air. Today, 18 days later, the car is still at the dealer. Apparently they can't fix it. They are very matter of fact about it telling me there are 40 switches and the new model has a few 'bugs'. Meanwhile I'm paying a whopping big monthly car payment while they try ... Read More
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2008 Sebring Convertible Top Problems (cont'd)
Written by: jackieh2 on Sep 14, 2007 4:02:21 PM
I think most of us are having problems with the soft top but does anyone have the retractable hard top with the same problems (do they have the same mechanism)? This was asked on another forum. I think perhaps the dealers are selling more "rag" tops than hard tops--the latter cost quite a bit more but many of us prefer the rag top in any case. My dealer told me he ... Read More
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Re: 2008 Sebring Conv. Problems Continue [phillypa]
Written by: jackieh2 on Sep 11, 2007 2:28:47 PM
philly: My trunk has never been stuck in the air--I just got the message "Convertible Top in Operation." The top has never actually operated--just scared the heck out of me diving in the rain! You are correct, if the top gets stuck, you have to get the vehicle towed to the the dealership where they use a special tool. I'm talking about the difficulty of closing the trunk under normal conditions. ... Read More
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Re: 2008 Sebring Conv. Problems Continue [mikebuckley]
Written by: kimberlyp on Sep 10, 2007 5:00:05 PM
mikebuckley: Sorry about the cap locks, just used to having it on. Anyway, I talked to someone about the Lemon Law and was told that I would probably only be refunded money that I put into it, but that wouldn't include the trade-in. I got a rental from the dealership today and they said that the new parts they put in blew the motor and the switches (which they replaced the ... Read More
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Re: 2008 Sebring Conv. Problems Continue [jackieh2]
Written by: phillypa on Sep 10, 2007 12:12:25 PM
For a while I thought I was the only one having this problem. It's now five weeks that my roof/trunk have been broken and no arrangements to get it fixed. They closed it so it can be driven, I just can't put the roof down. The dealership that sold it to me has now gone out of business. The Chrysler franchise was given to another dealership and they have not been ... Read More
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Re: 2008 Sebring Conv. Problems Continue [kimberlyp]
Written by: jackieh2 on Sep 9, 2007 6:16:02 AM
Kimberly: If you haven't already done so, start a claim through Florida's Lemon Law. I started documenting everything from the day I picked up the vehicle with a number of factory defects. I sent a written, certified mail complaint to Chrysler and kept a chronological report of dates and incidents. After the third trip to the dealership and 30+ days out of service, I filed a claim with VA consumer affairs. ... Read More
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Re: 2008 Sebring Conv. Problems Continue [jackieh2]
Written by: kimberlyp on Sep 8, 2007 11:26:53 AM
JACKIEH2: I HAVE TRIED TO DEAL WITH CHRYSLER AND THEY TOLD ME BASICALLY, SORRY, CAN'T DO ANYTHING FOR YOU, CALL THE DEALERSHIP. I TOLD THE LADY IT'S NOT THE DEALERSHIPS FAULT THAT THEY CAN'T MAKE THEIR PARTS RIGHT AND THAT THEY ARE ON NATIONAL BACKORDER. I LIVE IN FLORIDA AND IT'S THREE TIMES IN IT'S THE LEMON LAW. WHEN I BROUGHT THE CAR INTO THE DEALERSHIP TODAY, SATURDAY, I SPOKE TO ... Read More
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2008 Sebring Conv. Problems Continue
Written by: jackieh2 on Sep 8, 2007 5:01:03 AM
KimberlyP: I picked up my Sebring from the dealer again yesterday--for the fourth time. The dealership has been nothing short of GREAT. I feel that Chrysler isn't supporting the dealers on this. I told the sales director that if I have to take it back in again, I WANT MY MONEY BACK. I've filed a complaint under the Virginia Lemon Law and it is clear--multiple attempts (in my case four) to ... Read More
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Many Owners Have Same Problems
Written by: jackieh2 on Aug 31, 2007 5:20:25 PM
I purchased a 2008 Sebring Touring, V6, with all the options, on July 11, 2007. Before I drove it off the dealer's lot, I experienced problems with the driver's side visor hanging loose and the trim to which it is attached--also not fastened down. The electronics had big problems: the remote start and remote top didn't work, the trunk didn't close properly, causing other problems. I drove it home with instructions ... Read More
