2012 Chevrolet Volt Consumer Review: Good car - Lousy people
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2012 Chevrolet Volt Hatchback - Consumer Review

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3 of 37 people found this review helpful
Good car - Lousy people
By woodybap on

Vehicle

2012 Chevrolet Volt 4dr Hatchback (gas/electric hybrid DD)

Review

I am so [non-permissible content removed]! First the damn Volt is dead in my own driveway. Four months old and it goes feet up. No prob, I think, we have Onstar. Onstar tries about 3 times and then tells me that the car has apparently shut down due to some security glitch. The car needs to be towed to a dealership. Numerous calls between me and Roadside Assistance. They tell me that they can provide me with the number of their outfit that arranges loaner vehicles. Turns out that number is to a service that apparently does nothing more than provide the names of local rental car agencies. A glorified phone book, if you will. Heck, I could do better with Google. So the tow truck guy shows up. Has no clue

Suggested Improvements

Better customer service training of personnel
Recommend (3) (34)
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