2010 Chevrolet Traverse LS 4dr SUV AWD (3.6L 6cyl 6A)
I thought I had found the perfect vehicle to replace my 2003 Suburban. Not towing anymore so I could get by with a smaller vehicle and have been shopping around. I drove the Traverse today and it is beautiful and rated 5* in the crash tests. Also a smooth and quiet ride. Problem is I simply cannot stand the headrest. They only adjust up and down and need to be moved back because they push the drivers and passengers head forward in an uncomfortable position. It's the same on the Buick Enclave and GMC Acadia, which are built on the same platform. GM, fix this problem and you will have a star on your hands, otherwise you'll have unhappy customers and lose sales.
Everything but the headrests. I would have given all 9's if that had not been a BIG problem.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.