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I was ready for a new suburban several months ago but waited to get the 2015 for the power fold down back seats. Several of my friends and I discussed how much this feature has been needed, as you had to climb over all of your things in the very back to manually put the seats down and then back up again for passengers. I was so happy with my new suburban, it drove well etc. Then, as I went to load the back with groceries, I was happy to get to simply push the button to lower the seat. The seat could not go all the way down because the headrest is too large and it hits the second seat, so it stops half way. I had to climb in through the second row, use both fingers and chin to lower the headrest, then go back to the very back and push the button again. The seat then went all the way down. After unloading groceries, and putting the seat back up for kids to get in, they noted that they could not sit because when the headrest is lowered for the power seat fold to work, the headrest sticks out in the middle of your back. So, we have to put the headrest back up to seat passengers and then climb back through the car every time we need it lowered, to manually put the headrest down so we can use the auto fold down of third seat!! It is more trouble than manually doing it in the past suburbans!! I asked at the Chevrolet dealership to report it so they could offer a new designed short replacement headrest to replace them and they said nothing would ever be done about it!!!!! Huge oversight by Chevrolet and anyone that uses their suburban for kids, sports vacations, hauling, or has a busy lifestyle will be so disappointed. Also, the hatchback has been making a loud popping noise when we open it about 75 percent of the time and they had to order a part for that today, as well as order a new sunglass holder that broke the first week. Though these two things are a disappointment and an inconvenience - the power third row seat that will not go down without way too much inconvenience has got to be addressed. ( I finally removed my headrest which looks ridiculous!!) I hope I help all of those people looking at the 2015 suburbans- I wish I had known. It would have been a great car that had finally caught up with the conveniences so many other cars already offered. They made a huge mistake and from what I hear will never know or care.Report it
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