Used 2011 Chevrolet Suburban LT 2500 SUV Consumer Reviews - 1 Car Reviews | Edmunds
ADVERTISEMENT

2011 Chevrolet Suburban SUV - Consumer Reviews

2011 Chevrolet Suburban SUV

Average Consumer Rating

1 Total Reviews

View reviews for a specific Suburban model:

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Great vehicle with poor GM support
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By John Costin
on

Vehicle

2011 Chevrolet Suburban SUV LT 2500 4dr SUV (6.0L 8cyl 6A)


Review

This is a great vehicle and was just the right size for my whole family. I bought this vehicle used and was a good deal so I jumped on it. A few months after we took possession of the vehicle, the dashboard started to crack by the passenger-side airbag and then on top of the instrument cluster. I come to find out that this a common and very documented occurrence on 07-13 full-size GM trucks and SUVs. The bad part of this is that GM will not recall this issue even though the cracks occur in the same places in all of these vehicles. They say it's not a safety issue - wait until the airbag deploys and the plastic shrapnel come flying towards you or the dashboard rips apart during a crash and slices through your arms, head, etc. Even worse is that GM dealerships are being authorized to repair this with GM's consent but there is no uniform pricing. Some customers are paying $100, some pay $300, others pay $750 while others do not have to pay anything. First of all, this is not the consumers' fault that these materials are defective so the customer should not have to pay anything. I have had cars and trucks from other manufacturers that were more than 5 years old and the dash and every other interior material seems to be just fine. Suffice it to say, we're not buying another GM product again.


Was this review helpful? Yes | No

ADVERTISEMENT
ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT
ADVERTISEMENT