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Re: 2008 Suburban Door Lock Actuator Failures [sanfee]
Written by: btimes2 on Feb 11, 2012 8:39:31 PM
I bought a certified 2008 suburban and had 2 door actuators fail b4 the 40k warranty expired. 3rd one went out at 42 and dealership said there hands were tied n Because Chevy corporate reimburses them for warranty work. Now my 4th just went out tonight. I'm at 54k. This is obviously a known defect and it's very frustrating there is no recall. A 45000$ car with a .50cent part on ... Read More
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Door Lock Issue - Chevrolet - Suburban
Written by: daba on Jan 26, 2012 11:34:21 AM
2008 Suburban VIN 1GNFK16398J221282 Purchased From Davidson Gebhardt, Loveleand, CO 3 Locks fixed under warranty at 33,367 miles on 8/26/10 by Big Wyoming, Casper, WY Remaining lock (Front DS) stopped working shortly out of warranty. Found this forum about a year ago before going to the dealer to get it fixed. Too expensive to get it fixed when it seems to be a systemic problem that should be fixed by recall. ... Read More
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Re: 2008 Chevy Suburban LZT Door lock fail [gcornavaca]
Written by: gmcustsvcsarah on Jan 23, 2012 8:16:28 AM
Thank you for your service in our military, gcornavaca. We are trying to address this problem through Customer Service, but to do so we need to set up Service Requests for those experiencing this concern. If you would like to pursue this, please send us an email with more information (your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership) ... Read More
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Re: 2008 Chevy Suburban LZT Door lock fail [gmcustsvcsarah]
Written by: gcornavaca on Jan 15, 2012 12:42:39 PM
This seems to be a major epidemic with Chevy's door lock actuators... I bought a 2009 Tahoe and we love our truck. Like the commercial Chevy runs deep in our family. We have bought a 2006 Trailblazer, 2009 Malibu, and my wife's baby the Tahoe. We're very disappointed with Chevy lately, how does two actuators go bad the same time. I know parts are supposed to be replaced on vehicles but ... Read More
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Re: 2008 Chev. Suburban door locks [gmcustsvcsarah]
Written by: palm1 on Dec 8, 2011 10:07:40 AM
I am not sure how this was closed as there was no contact. That said, the closest dealership is Bical Chevrolet of Valley Stream, NY. The case number is 71-986470078.
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Re: 2008 Chevy Suburban LZT Door lock fail [awilson76]
Written by: gmcustsvcsarah on Jan 10, 2012 11:32:42 AM
We would like to get a Service Request established for you through Customer Service to evaluate what options may be available for you. Please send us an email with more information, including your name/Edmunds username, the last 8 digits of your VIN and current mileage, and the name of your involved dealership. Regards, Sarah GM Customer Service
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2008 Chevy Suburban LZT Door lock fail
Written by: awilson76 on Jan 10, 2012 11:03:21 AM
At about 38,000 mile my suburban's driver door lock began to fail. I took it in to the dealer and discovered it was a $250 + repair. Shortly after that the drivers side passenger door began to fail and now all 4 doors are failing. So I am looking at about $1000.00 to repair all doors and it only has 42,000 miles on it. I am very disapointed in the craftsmanship ... Read More
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Re: 2008 Chev. Suburban door locks [gmcustsvcsarah]
Written by: 08tahoemn on Dec 7, 2011 6:57:36 PM
Sarah, I have a 2008 Tahoe Hybrid (90,000 miles and off course out of warranty), and I have the same issue. Passenger door lock is not going up or down with remote. only works manually. My dealership is Mauer Chevrolet in Inver Grove Heights, MN. What do I need to do to get that repair covered or at least highly subsidised, without having to pay those crazy prices since we know ... Read More
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Re: 2008 Suburban Door Lock Actuator Failures [sanfee]
Written by: gmcustsvcsarah on Dec 6, 2011 9:56:39 AM
I am pleased to hear that you've been well taken care of by Sanborn Chevrolet. If we can ever be of assistance, please don't hesitate to email us (the address available on the profile here will get you directly in contact with us). Best, Sarah GM Customer Service
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2008 Suburban Door Lock Actuator Failures
Written by: sanfee on Dec 6, 2011 8:56:38 AM
I have a 2008 Suburban which I purchased new. Earlier this year, I had a door lock actuator fail at 33K miles which was fixed under warranty. Last week, I had another actuator fail but now have 44K miles and out of warranty. In researching this, I see this seems to be a common issue (I am expecting the other 2 actuators to fail in the future). I called Sanborn Chevrolet ... Read More
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Re: 2008 Chevy Suburban will not start...beyond frustrated! [stacygoss21]
Written by: gmcustsvc on Oct 28, 2011 1:57:49 PM
stacygoss21, I apologize for your frustrations. Have you spoke with your dealer yet? If not, I would recommend starting there. Please feel free to email me with your VIN, current mileage, involved dealer, and contact information. I look forward to hearing from you. Have a great weekend! Christina GM Customer Service
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Re: 2008 Chevy Suburban will not start...beyond frustrated! [stacygoss21]
Written by: steveq on Oct 28, 2011 6:58:36 AM
Go to the dealer and have them update the BCM (Body Control Module) and also test the battery to see if it is bad. Also ask your dealer to check if there is a draw on the battery when the truck is shut off. I'm not convinced that updating the BCM is the final solution since my Tahoe had problems starting one time after updating its BCM (but I had left ... Read More
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2008 Chevy Suburban will not start...beyond frustrated!
Written by: stacygoss21 on Oct 27, 2011 9:19:44 PM
I am at my wits end here. I purchased a 2008 Chevy Suburban about 6 months ago. Up until about 10 days ago, it ran like a champ. The last week in a half, however, it will not start. I go out in the morning, and the lights, radio, etc. all work, but the car just will not start. Once it is hooked up to jumper cables, it starts right away. ... Read More
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Re: 2008 Chevy Tahoe Door Locks not working [gmcustsvc]
Written by: anthelia on Oct 18, 2011 5:01:47 PM
Christina, All went well - the actuator was replaced by the dealer in about 45 min without cost to me. While I do appreciate them stepping up, I remain concerned that it's just a matter of time until others fail and I'll have to pick up the tab. As a good employee, you need to try and help convince GM that this issue could play havoc on future sales. Many of ... Read More
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Re: 2008 Chev. Suburban door locks [tayreeves]
Written by: orlewis3 on Oct 17, 2011 12:49:20 PM
To update all of you - I did receive a call back from Chevy Customer Service. My Tahoe has 43,000+/- miles and is out of warranty. The customer service agent arranged a diagnostic service call at my local dealer for me and when I took the vehicle in this morning, the service advisor said he would just replace both actuators now to save me the trouble of coming back in later ... Read More
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Re: 2008 Chev. Suburban door locks [gmcustsvc]
Written by: tayreeves on Oct 4, 2011 7:12:38 AM
Christina, VIN#1GNFC13J88R271088 MILEAGE 62,420 ORIGINALLY SERVICED AT: GATEWAY CHEVROLET IN AVONDALE, AZ YATES BUICK GMC IN GOODYEAR, AZ VAN CHEVROLET IN SCOTTSDALE, AZ I have moved to Californina and now I work with Armando Ramirez at Connell Chevrolet in Costa Mesa, CA. Please do the right thing and get this covered under warranty. There is obviously a defect and if you are not going to issue a recall the least GM ... Read More
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Re: 2008 Chev. Suburban door locks [gmcustsvc]
Written by: tayreeves on Sep 29, 2011 9:38:40 PM
I own a 2008 Chevy Tahoe that has similar door lock problems with two of the four locks. One of the locks was repaired in the first year. Now there are two that do not work and it seems obvious that there is some sort of defect. While this is a major inconvenience the danger of not being able to open the door in an energency is what scares me. Very ... Read More
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Re: General lease questions [calvinhobbes]
Written by: Car_man on May 7, 2008 3:08:30 AM
Excellent username, calvinhobbes. I used to love that cartoon. Here's the information that you're looking for. GMAC's current base lease rate and residual value for a 36 month lease of any 2008 Chevrolet Suburban with 12,000 miles per year are 7.2% and 63%, respectively. The numbers for an otherwise identical 39 month lease are 7.2% and 62%. This truck's 48 month numbers are 7.2% and 55%. As you can see, GMAC ... Read More
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Re: Lease 08 suburban [metro2]
Written by: Car_man on Apr 7, 2008 3:53:13 AM
Hi metro2. I would be happy to work up a lease payment on this truck for you. Keep in mind though that the $2,000 customer cash that General Motors is currently providing on the 2008 Chevrolet Suburban is not compatible with GMAC's special lease program. GM is providing a $1,000 owner loyalty incentive on the 2008 Suburban. Given the fact that you are taking advantage of GMS pricing, I suspect that ... Read More
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Re: 2008 Suburban Z71 [gpd219]
Written by: Car_man on Apr 7, 2008 3:31:25 AM
Hi gpd219. You need to compare the selling price that you mentioned to this truck's full MSRP. That will show you how much of a discount you are being given on it. The selling prices of leased vehicles are negotiable, just as if you were paying cash for or financing them. If I was in the market for a 2008 Chevrolet Suburban right now, I personally would shoot for a selling ... Read More
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Re: To Car_Man - 08' Suburban LTZ 10K/Year Lease [srf2]
Written by: Car_man on Feb 19, 2008 3:12:22 AM
Here's the information that you're looking for, srf2. You never mentioned how long you want to lease this truck for or what mileage allowance you need, so for now I will assume that you are interested in a 36 month lease with 15,000 miles per year. Let me know if you want something different. GMAC's current base lease rate and residual value for a 36 month lease of a 2008 Chevrolet ... Read More
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Re: 2008 Suburban Lease [mikes4]
Written by: Car_man on Jan 15, 2008 3:21:54 AM
Thanks for the additional information, mikes4. OK, according to my calculations, if you were to lease a 2008 Chevrolet Suburban LTZ 4x4 that has an MSRP of $54,300 and a selling price of $46,800 through GMAC right now for 24 months with 15,000 miles per year, your zero down, pre-tax monthly payment would be around $684. The payment for an otherwise identical 36 month lease would be around $634. When negotiating ... Read More
