Used 2004 Chevrolet Suburban SUV Consumer Reviews - 140 Car Reviews | Edmunds
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2004 Chevrolet Suburban SUV - Consumer Reviews

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140 Total Reviews

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Love my "Burban"
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Gordy Toomey
on

Vehicle

2004 Chevrolet Suburban SUV 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)


Review

Handles and rides like any good luxury car. Heated seats are great in the winter. Very comfortable and roomy . I wouldnt drive anything but an SUV or a four door pickup.


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1-Owner 130k Mile Review
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Jack DeJong
on

Vehicle

2004 Chevrolet Suburban SUV 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)


Review

This car has been in our family since we bought it in 2003. Extremely comfortable on short and long road trips (9+ hrs). Absolutely zero problems with it mechanically, save for a few wheel-bearing issues. The electrical gremlins typically get you with older GM models, but this is to be expected and is nothing major to worry about. Plan to drive it until it breaks.


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Comfortable, but poorly made
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Airborne!
on

Vehicle

2004 Chevrolet Suburban SUV 1500 LS Rwd 4dr SUV (5.3L 8cyl 4A)


Review

I have a love hate relationship with this vehicle. I love how it drives, feels and looks, but hate its overall quality and dependability. Since 2004 this vehicle has slowly fallen apart due to cheap materials and design. I have another non GM vehicle I have had since 2000 which has fared so much better and looks so much newer. Starting with the big ticket items this vehicle has had 2 new engines and 2 new transmissions, neither under warranty of course. The engine due to main bearing failures and the transmissions due to the fact that one seems to lead to the other.With at least this model of Suburban it seemed like they started designing and building a good vehicle and then gave up at some point and put whatever cheap stuff they could to cut costs. Things that they know you would be touching or handling 50 times a day like the stereo knobs have become broken and badly worn. The electronic controls for the climate system have gone wacky and replaced a couple of times. The overhead DVD system has fallen out of its mount twice due to poor design of the bracket and screws. And not a big deal, but what is with Chevy and offset steering columns on these vehicles? Another very annoying issue is the seat belts. This was the model year that they added the bell to remind you if someone in the front does not have on their seat belt. The thing will jump all over you quickly and incessantly. I have no issue with this except the seat belt themselves can tell you they are latched via the warning sound stopping and then you hit a bump or move around and the belt suddenly becomes unlatched while driving down the road. Not well designed or very safe.
The great part is it drives like a dream. It drives much smaller than its size with decent handling and acceleration. Breaking can be a bit weak, but acceptable. It also looks great. At least to me it is one of the better looking Suburban designs. The interior, although very cheaply made overall, has huge space for people with tons of storage room. On a long trip this thing is a dream. Well except for the gas mileage, but for this size of vehicle it is acceptable to me.
Overall I would never recommend anyone buy one of these used or even new for that matter unless you plan on buying a new one every 2 to 3 years before they start to come apart. GM seems to design for "initial quality" these days. That is why you hear all the best initial quality awards on TV and in magazines. They design them to last just long enough for you to lease or buy a new one in 3 or so years. If not for the fact I can find other similar vehicles that last much longer then that would be ok.


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Great Vehicle
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Car Owner
on

Vehicle

2004 Chevrolet Suburban SUV 1500 LS Rwd 4dr SUV (5.3L 8cyl 4A)


Review


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Unbeatable
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Greg
on

Vehicle

2004 Chevrolet Suburban SUV 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)


Review

For the costs, the towing ability, comfort! Comfort! You cant beat it. Easy to get parts, Highly reliable, this vehicle is unmatched.


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