2002 Chevrolet Suburban Consumer Review: The most unreliable vehicle...
ADVERTISEMENT

2002 Chevrolet Suburban - Consumer Review

Average Consumer Rating

79 Total Reviews

All Models

ADVERTISEMENT
Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
The most unreliable vehicle...
By whitt on

Vehicle

2002 Chevrolet Suburban 1500 LS 2WD 4dr SUV (5.3L 8cyl 4A)

Review

I have owned many General Motors vehicles in the past and have had better than average results. I purchased the Suburban for the seating capacity and the towing capability. It is a very comfortable vehicle and pulls very well. That's the good part. To make a long story short, this truck has been in the shop 12 times in less than 2 years for various items. Some examples are 3x for replacment of steering linkage, 4x for air conditioner repair, and the latest (for which GM will lose my lifetime business) the rearend differential went out. For those not familiar with trucks, this is a part that just doesnt break. (The dealer even said so) Still GM refused to fix. Im now looking at Nissan.

Suggested Improvements

Build quality autos to keep customers. When occasionally a less than acceptable vehicle rolls off your line, admit it, then fix it, then apologize for the hassle.
Recommend (0) (0)
Report it
Comments (0) Post a Comment
ADVERTISEMENT
Post a Comment

You must be signed in to post a comment.

Register

Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411