Imperial Chevrolet is horrible!! At least their service department is!! I have a 2008 Chevrolet Duramax 2500HD LTZ...a $55,000 truck when new. It is rusting all over the top of the cab. This truck get's detailed several times a year meaning it is taken care of! It has a 6 year, 100,000 rust / corosion warranty. But the service manager, Bill, decided they wouldn't cover it - no reason, just wouldn't. I called Chevrolet and was told its the dealers choice to cover warranty stuff or not - the company rely's on them! Really! As a compormise they would give me a discount to have the rust cut out and/or sanded out!! What!! It is under warranty!! This dealer is awful - their service department is t
To frustrating to think of any
Cover warranty items - don't stick it to the people that buy your cars and trucks!