We chose this 2011 Impala over the new designed Taurus. Yes, that is right! Why? Taurus - sit low, can NOT see out back window due to rear seat headrests (similar in Impala), too many buttons and too much electronic gizmo stuff. We liked the simple, easy to use instruments, console. Very comfortable for long trips (drove from IL to FL, AR, MO, KY, TN, more in first month owned). Now have 15,000 miles and has not missed a tick. We purchased new the base model...it had more features than our previous car, and not need to pay more for things you don't use. Paid $19,500 before tax...NEW. Excellent value for the money.
Comfort, interior (though plastic is cheap in all cars, not just impala).
Simple styling and LOW COST to maintain, drive, own.
It's a family car in the truest sense of the word.
Trunk opening and depth could use improvement, LESS electronic gizmo's such as ONstar and XM radio.
We unplugged both as we have no use for them.
This car disappointed me with the visibility when backing up and changing lanes. The back window is small for a sedan and the head rests blocked half of the window and they could not be dropped. The center head rest actually blocks the headlights of any car that is behind you at night. There is also a bad blind spot between the rearview and right side view mirror when you are trying to change lanes. The back windows are also small. The air vents are also a very poor design. You have two controls for up/down and left/right. I've seen so many other cars that allow you to change the airflow direction with less complication. It is a distraction when you are driving.
Dual climate control and heated seats.
Rear headrests that fold down.
Improved air vent controls
Better sound system
Better gas mileage.