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Average Consumer Rating 63 Total Reviews
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3 of 3 people found this review helpful
Headrests overshadow all of the good
By Patrick on
Vehicle
2009 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
Review
Everything I like abut this car is constantly overshadowed by the fact that the headrests protrude too far forward. It is not possible to sit back in the seat and up straight - even with the headrests extended to the max. - (and I am only 5'8"). I have called Chevrolet and have talked to two Chevy dealers. The Chevy help line would only say, "That's the way we engineered the car." The dealers said that they have had other complaints but they didn't have an answer for the problem. Both did not know that the headrests could not be adjusted forward and back.
Favorite Features
Smooth quiet ride, Gas mileage, Interior appearance, Easy to use controls, Power and pick up, All kinds of good things.
Suggested Improvements
Provide some means of adjusting the headrests so the driver and front seat passenger can sit with their shoulders back against the seat without having to tilt their head forward. The car would be a pleasure to drive if you were not uncomfortable all of the time.
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