2 of 2 people found this review helpful
Don't learn the hard way
By mcollins19 on
2009 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
I would like to think of myself as an educated consumer, and after reading a lot about the Impala, I decided that it was a good mid-price sedan that would suite my needs. The interior is cheaply made, but functional, and the driving experience is less than impressive, but the car feels safe. The problem is with the reliablilty and support from GM. Since I have limited space to write this, I'll sum it up. The car is currently at 25k miles and has had a new torque converter, turbine shaft and valve body in the transmission, a new water pump, and the A/C is beginning to put out warm air. GM support (located overseas) has offered no warranty incentives and has been very dismissive. Buyer Beware
The car has plenty of interior space and get good gas mileage for a sedan.
GM should learn a lesson from their foreign competition and focus more on building a reliable vehicle. In addition, a company that boasts that they support America should move their support to the U.S. to reinforce this.