I purchased the Impala because of its reputation and comfort. I'm disappointed. The first 1.5 years were okay except for an annoying jerking when cold and first accelerate. Service could not determine cause after 3 visits. Last two times in for an oil change I was told the front wheel bearings are going bad and intake gasket has a leak - over $2000 in repairs. I lease to avioid maintenance problems. I will take my loss and opt for early out to get rid of this lemon. No more Impalas for me.
Comfort, good road car, large trunk, good fuel economy for the size.
When will American manufacturers make a car just as reliable as foreign competitors. Two major mechanical problems in first 2 years is rediculous. I'd like to buy a GM product that will last 250,000 miles. In my dreams!
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.