Used 2011 Chevrolet Cruze Consumer Reviews | Edmunds
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2011 Chevrolet Cruze - Consumer Reviews

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Not for long term use.
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Erica.
on

Vehicle

2011 Chevrolet Cruze 1LT 4dr Sedan (1.4L 4cyl Turbo 6A)


Review

I bought my 2011 Cruze LT in early 2012 with about 18,xxx miles. I was so excited and it was my first car purchase on my own. I was in nursing school and commuting an hour each way to clinical sites and needed something that would sip gas. That it DID. I averaged 36 MPG at its newer years and LOVED that aspect. It was a great commuter car for that as it has large windows and I felt as though I sat up decently high to get a get view for merging and being in and out of traffic. Never a blind spot. It parks easily and turns on a dime to squeeze into tight spaces. Everything is very in-sync with those aspects. When it comes to overall car quality... Less can be praised. Within 8 months of purchase I replaced my FIRST water pump. Within 64 days I was replacing my second, blaming the failure on the initial repair. All the while I was borrowing cars and hitching rides because Chevy has altogether quit handing out loaners even when the repairs are obviously their fault (they probably can't keep up with loaner demand anymore). Again within 6 months the car is overheating again and another water pump. It is now 2015 and I just replaced my EIGHTH water pump. CHEVY YOU HAVE LOST ME FOREVER. It has had a new water pump every 10,000 miles. I can name about 10,000 things that lasted longer than 10,000 miles and my Chevy Cruze is not one of them. I'm sure wagon wheels lasted longer than that and yet Chevy can't figure out water pumps... If I ever come into money I'm going to videotape myself shoving this car off of a cliff somewhere very beautiful and send the video into Chevy for their next advertisement. Because no, you're not going to want to drive your Cruze around a pretty city night scene, you're going to be doing what I want to do. So let's get real and advertise it as such. "This is you in 4 years happily pushing your well maintained and STILL FINANCED vehicle off of a cliff out of anger because we are too cheap to put in parts that will last!" This is like one of those $5 Amazon purchases you make from China where you think to yourself. "This might electrocute me but let's try it!" But waaaaaay more expensive and waaaaay more aggravating. My eighth water pump issue brought me to having to wake up 2 hours early on a Monday, which already sucks, to take my car in and to be dropped off at work like some hobo. Thanks Chevy. Im now onto my second car purchase and staying far far away from Chevy lots.


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Poor Quality
1 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Patty Chaffee Herr
on

Vehicle

2011 Chevrolet Cruze 1LT 4dr Sedan (1.4L 4cyl Turbo 6A)


Review

I had to replace the air compressor at 3000 miles, The entire backseat upholstery tore loose and had to be restrung, It stopped running at 40000 miles, just after my warranty was out. I had to replace a sensor. My car turned over to 54000 and the water pump went out. Now it has 54500 and the check engine light is back on for who knows what. Tried to trade it in and I am negative about $4000, This car is a joke and I wish I had never bought it !!!So dissatisfied. This is only a disposable little car which doesn't last until it is even paid for.


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great mpg's yes, build quality not so much.
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cjonesls7
on

Vehicle

2011 Chevrolet Cruze LTZ 4dr Sedan (1.4L 4cyl Turbo 6A)


Review

Like the title says. I bought this car used. I wasn't expecting a new car but I was expecting some kind of stand. Interior is clean and roomy, leather seats a little hard, LCD is a nice touch and the upgraded sound system is great in theory. In the 6 months I have owned this car ,mind you nothing was wrong with it when I bought it. I now have two blown out subs, check engine light that repeatedly comes on, steering wheel that is falling apart and a transmission I am convinced thinks it's supposed to be a manual. not impressed and I have owned a boat load of chevys. this by far is the absolute worst I have ever had. my 16 year old trans am that has a dead fuel pump has more value to me.


Worst Features

Take pride in your work. this may be the last gm product I buy after owning, 02 z28, 07 Monte Carlo ss, 99 trans am, 99 gtp, 89 celebrity, 95 grand am, 09 g8 gt, and have been saving for a corvette.


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I love this car!! Really.
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Kirk Paulding
on

Vehicle

2011 Chevrolet Cruze LTZ 4dr Sedan (1.4L 4cyl Turbo 6A)


Review

We purchased our Cruze NEW in the spring of 2011. It is metallic black with the cocoa/light neutral interior. We have almost 61,000 miles on this car and it is my wife's commuter car. She averages 27-28 mpg. Our Cruze handles quite well with excellent 'road feel'. This car looks awesome inside and out and is surprisingly comfortable in the front (IMHO). Other than a leaky water pump, which was replaced under warranty (our dealer also flushed out the cooling system at NC) and a minor transmission leak, also under warranty, this vehicle has been a joy to own. Our dealer's service department is exceptional and puts the customer first (my personal experience).


Best Features

Heated seats, heated side-view mirrors, hands free phone calling (and remote start via smart phone app), electronic tire pressure monitoring system, large trunk, backup sensors, peppy engine, and excellent brakes. As I stated above, I think that the exterior styling is OUTSTANDING for a car in this class. To me, looks matter.


Worst Features

An adult size center arm rest. The one that comes with the Cruze is quite small. Also, I think that ALL cars should have heated side-view mirrors as standard safety equipment. It makes a huge difference in snow country.


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Last Straw
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By hofmann_brian
on

Vehicle

2011 Chevrolet Cruze LS 4dr Sedan (1.8L 4cyl 6M)


Review

I have taken the car into the shop 3 times for problems with overheating, and am about to take it in for the fourth. I was driving home and the overheat light came on and before I could get off the Interstate I was stopped behind a jackknifed truck for 3 hours in weather below 20 degrees. I could turn the car on for 5 minutes and then had to turn it off for 25 minutes. When I was able to get going I was only able to make it a couple of miles before the overheat light came on. At midnight I had to pull off the road and get a hotel even though I was only 45 minutes away from home. This problem has been "fixed" 3 times already. It has not taken 4 years for this car to start nickel and diming me


Best Features

Blue-tooth


Worst Features

Fix problem with overheating. There has already been a recall to "fix" the problem, but obviously something is still wrong


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