My driving and ownership experience has been terrible. It has been in the shop at least ten times for different issues. Some of the same issues with a 2000 Chevy pickup I bought new ten years ago it had a knocking engine and Chevy still has the same issues for example, down shift hard bump in transmission, noise in steering column, defective door locks, interior noise around the dash area, bad cam in motor replaced, wind noise, popping noise when turning to left or right sometimes, battery went bad, broken door weld replaced and so on I have to stop. Issues like this should not happen to a $30,000 vehicle for years.
Listen to your long time customers about known issues and get them resolved to keep your customers. I have been burned for $60,000 in the last ten years by Chevy, been a customer for thirty years, no more chevys for me.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.