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By mekastle on
Vehicle
2004 Chevrolet Avalanche 1500 4dr Crew Cab 4WD (5.3L 8cyl 4A)
Review
We are having to replace the brakes every 20,000 miles. Dealer says that is normal. GM says they stand behind dealer. Would be unsafe to stand in front because brakes don't work. At same visit, tech says brakes shot, service manager says brakes ok. Three months later, brakes and rotor have to be replaced. GM says believe dealer? Two different stories, how can they believe both? I will never buy another GM product no matter how much I like the design. Nice to look at, practical design does not get me where I am going. If GM blindly accepts whatever the dealer says, I do not trust them and will no longer deal with them. No tears from me in they go bankrupt, maybe they deserve it.
Suggested Improvements
Take responsibility for service problems and design flaws
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