2014 Volkswagen Passat, Jetta Are Among First To Get VW's Car-Net


  • Volkswagen Car-Net Picture

    Volkswagen Car-Net Picture

    Volkswagen has launched an in-car assistance system called Car-Net. | July 31, 2013

Just the Facts:
  • Volkswagen Car-Net, an in-car assistance system that takes aim at such competitors as GM's OnStar and BMW Assist, will first debut on the 2014 Volkswagen Passat, Jetta, Tiguan, CC, Beetle, Beetle Convertible and Eos.
  • The system includes automatic crash notification, remote vehicle status and service appointment scheduling.
  • Customers purchasing new VW models equipped with Car-Net will receive a no-charge trial for six months.

HERNDON, Virginia — Volkswagen Car-Net, an in-car assistance system that takes aim at such competitors as GM's OnStar and BMW Assist, will first debut on the 2014 Volkswagen Passat, Jetta, Tiguan, CC, Beetle, Beetle Convertible and Eos.

The system includes automatic crash notification, remote vehicle status and service appointment scheduling. VW said the system will be offered on "select trims" of the aforementioned vehicles.

Customers purchasing new VW models equipped with Car-Net will receive a no-charge trial for six months. After the trial period, customers can choose a number of payment options, including one year for $199 or a month-to-month subscription for $17.99.

The VW system also features "last parked location," which shows the car's last-known parked position on a 2d map in the mobile app. Agent Destination Assist works with the car's navigation system and allows a VW Car-Net specialist to send destinations directly to the vehicle.

"Boundary Alert" allows the car's owner to define virtual boundaries or "geofences" on an online map. When the vehicle crosses the defined boundaries, a notification is sent by text and/or e-mail. It is said to provide "increased awareness of driver behaviors and habits," according to VW.

Car-Net also includes roadside assistance, which can be accessed by pressing the VW Car-Net "wrench" button on the overhead console. In this case, the car's VIN and location are transmitted to Volkswagen's roadside assistance.

The new VW system is similarly priced to GM's OnStar. OnStar's "Safe & Sound" package starts at $199 a year or $18.95 a month. Starting October 1, monthly Safe & Sound and Connections service plans for OnStar will get a $1 price increase. OnStar notes that "select annual plans will also be increasing."

BMW pays for the first year of the BMW Assist Safety Plan for 2006 and earlier models and four years for 2007 and later models. Afterwards, the annual fee is $199.

Edmunds says: VW is tardy for this technology party, but makes up for it with some intriguing Car-Net features.

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