2013 Buick Encore Recalled Because Steering Wheel Can Come Loose


  • 2013 Buick Encore Picture

    2013 Buick Encore Picture

    General Motors is recalling 144 2013 Buick Encores equipped with a heated steering wheel because it can come loose or separate from the steering column. | April 02, 2013

Just the Facts:
  • General Motors is recalling 144 2013 Buick Encores equipped with a heated steering wheel because the wheel can come loose or separate from the steering column, according to the National Highway Traffic Safety Administration.
  • GM told federal safety regulators that a "stop delivery" order was sent to dealers on March 21 and that GM began contacting customers for a vehicle inspection.
  • The recall is expected to begin on April 12.

WASHINGTON — General Motors is recalling 144 2013 Buick Encores equipped with a heated steering wheel because the steering wheel can come loose or separate from the steering column, according to the National Highway Traffic Safety Administration.

GM told federal safety regulators that a "stop delivery" order was sent to dealers on March 21 and that the company began contacting customers for a vehicle inspection.

"There are no known crashes or injuries related to this recall," GM said in a statement. "All 59 customers who have taken Encore deliveries have been contacted by telephone and their vehicles are being inspected. The 85 unsold vehicles are being inspected at dealerships, and none have been found to have the issue."

"The steering wheel fastener may not have been properly installed," said NHTSA in its summary of the problem. "This could cause the steering wheel to come loose or separate from the steering column. If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash."

The affected Encores were built between December 9, 2012 and December 28, 2012.

The company told federal safety regulators that GM North America was made aware of a steering wheel separation on a GM Korea-manufactured vehicle similar to the Buick Encore assembled at the same plant. The investigation by GM Korea found that a part shortage led to certain Buick Encore vehicles to be built with non-heated steering wheels and later retrofitted with the required heated steering wheels. When they were retrofitted later, the required heated steering wheels were not properly fastened.

The recall is expected to begin on April 12. Buick dealers will inspect and make any necessary repairs to the steering wheel. Owners can contact General Motors at (800) 521-7300.

Edmunds says: If you own one of the aforementioned 2013 Buick Encores and you have not yet heard from GM, it's a good idea to give the company a call for further instructions.

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