2012 Mercedes-Benz CLS550 Recall


  • 2012 Mercedes-Benz CLS550 Picture

    2012 Mercedes-Benz CLS550 Picture

    Mercedes-Benz is recalling 23 2012 Mercedes-Benz CLS550 and CLS550 4Matic cars because the hood could open while driving. | November 20, 2012

Just the Facts:
  • Mercedes-Benz is recalling 23 2012 Mercedes-Benz CLS550 and CLS550 4Matic cars because the hood could open while driving, according to the NHTSA.
  • The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
  • The recall is expected to begin in December.

WASHINGTON — Mercedes-Benz is recalling 23 2012 Mercedes-Benz CLS550 and CLS550 4Matic cars because the hood could open while driving, according to the National Highway Traffic Safety Administration.

"The bolts that hold the hood's secondary latch striker may have been insufficiently tightened," said NHTSA in its summary of the recall. "The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective.

"If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash."

The affected vehicles were built from December 1, 2011 through December 13, 2011.

Mercedes-Benz dealers will retighten the bolts. The recall is expected to begin in December. Owners can contact Mercedes-Benz at 1-800-367-6372.

Edmunds says: Mercedes-Benz told federal safety regulators that the driver will be made aware of this problem by a warning message in the instrument cluster indicating that the engine hood is not properly shut.

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