2013 Cadillac XTS Consumer Review: Computerized nightmare

2013 Cadillac XTS - Consumer Review

Average Consumer Rating

21 Total Reviews

Platinum Sedan (3.6L V6 AWD 6-speed Automatic)

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19 of 22 people found this review helpful
Computerized nightmare
By jaymedic44 on


2013 Cadillac XTS Platinum 4dr Sedan AWD (3.6L 6cyl 6A)


We bought the platinum edition, liked the different grille and wheels. As the salesman was showing my wife how to operate all the features all of the sudden the radio went to full volume. The salesman tried to turn it down but as soon as he removed his finger from the button it would return to full volume. They said it needed a software update and took it to the shop. An hour later he returned and proceeded with the demonstration and it did it again, not only did the volume increase on its own you can't turn it off. Well today it is making its 3rd trip back for the same issue plus some other electronic problems such as the seat memory won't work, Bluetooth connection is often lost and so on.

Best Features

Platinum is a good looking great ride and unlike BMW and Jag. Dealers are abundant. If the electronics worked it would be a great car for the money

Worst Features

If you are going to sell a car with all the fancy electronics make sure they work first! Black trim with touch controls only looks nice if you don't touch them, finger prints everywhere.
Recommend (19) (3)
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By john757
on 03/04/13 08:36 AM (PST)

I've been looking forward to driving this new larger Cadillac. One thing that has me bothered is why they would not put a fuel efficient V-8 in it to pull that 5,400 pound empty load. V-8s can get 25 mpg on the highway easily. Nothing is worse than driving a nice car that strains for pep and responsiveness on the interstate. People buying in this price range aren't trying to save every penny.

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