Used 2012 Cadillac SRX Consumer Reviews - 19 Car Reviews | Edmunds
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2012 Cadillac SRX - Consumer Reviews

2012 Cadillac SRX

Average Consumer Rating

19 Total Reviews

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Good All Around SUV
4 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By rocky92
on

Vehicle

2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)


Review

My 2012 SRX is front wheel drive luxury model with 18 inch wheels. No problems after 3.5 years which is nice for an SUV with very many features that could go wrong. Good handling, quite, and good pick up for an SUV and I drive it aggressively. All around MPG is 20 to 21 MPG which is better than the AWD models.


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2012 SRX Performance
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By madillini
on

Vehicle

2012 Cadillac SRX Performance 4dr SUV AWD (3.6L 6cyl 6A)


Review

Bought this car a month ago. Also considered the Lexus 350. It wasn't even close. The SRX seems much roomier inside and has many more nice features. The exterior is chiseled yet sleek, the interior is roomy and comfortable. Seats are very supportive and love the pull out thigh support on the drivers side. Haven't used the GPS much but no problems with accuracy when I did. I actually like the push button parking break. Drive is very quiet, acceleration is quick, steering is responsive, shifting is ultra smooth, this car is a joy to drive.


Best Features

Heated steering wheel. rear cargo rack system, power moon roof, pause on live radio, push button parking brake...


Worst Features

Review camera fogs up


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Unreliable Nav System.
5 of 7 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By tweeder
on

Vehicle

2012 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)


Review

While I enjoy all the reasons I chose the SRX (ease of entry/exit, style, seat comfort, handling, etc), the expensive Navigation system is a joke! The map display is fine, the audible prompts are OK, the way it works with POI's is confusing, but the main reason for having a GPS system (guiding you to a destination) is totally unreliable!
I, like so many others I now discover, have, in only a few months of ownership, experienced numerous incidence of inaccurate directions.
Apparently the map database used is woefully out of date and inaccurate.
To compound the disappointment, GM knows it's bad and offers no fix!
Back to Japan or Korea for next car!


Best Features

Style and comfort.


Worst Features

Install a Garmin Navigation system and improve the gas mileage.


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2012 SRX is a lemon
5 of 14 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By gjet1
on

Vehicle

2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)


Review

I purchased a 2012 srx luxury model in march of 2012. Since then a rear shock broke car was 2 days old. Next the brakes made a strange chirping noise, front pads and rotors, now the engine misfires. It has been in shop for a total of 45 days for this problem. GM cannot fix it not the dealer where car was purchased or the GM engineer dept. The car just misfires when it feels like it. GM tried cols 1,4 map sensor,throttle and alot of other parts. Today the steering make noise. Nothing but problems and headaches. I have driven many caddy loaner cars all 2012 srx and at least 3 of them had this misfire problem. My ADVICE
STAY AWAY FROM THIS CAR. THE NEW STANDARD OF THE WORLD DISSAPOINTING.


Best Features

None anymore


Worst Features

Yea fix this LEMON


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Poor Navigation system
20 of 20 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By kytom1
on

Vehicle

2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)


Review

Purchased 2012 SRX with Navigation. Entered my home address and the Nav System gave totally wrong directions. Cadillac dealer ordered new Nav disk - but error ( and wrong additional addresses) remained. Called Cadillac customer service - and only response I get is 'we're working on it'. I have a handheld Garmin that takes me to my driveway - but the Cadillac Nav system puts me 1/2 mile away. My dealer attempted to drive another 2012 SRX with Nav to my address and that vehicle also made wrong turns. AVOID this option. If and when cadillac repairs this disater - I will be happy to report it. Meanwhile - use caution if you intend to purchase this option. Better yet, DON'T.


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