Recent Consumer Reviews
(179 Total Reviews)
Big Piece of Junk
Vehicle
2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
Review
This was the worse vehicle that we have ever purchased. During the time that we owned this SUV, it was in the shop for repairs constantly. Unfortunately, after this experience, we will never purchase another GM car. We just purchased a new Lexus RX400h and love it. There is a huge difference in quality and it is worth the difference in price.
Favorite Features
Suggested Improvements
2 out 13 people found this review helpful
Worst Car I've Ever Owned
Vehicle
2004 Cadillac SRX AWD 4dr SUV (4.6L 8cyl 5A)
Review
This is the worst vehicle I've ever owned. It has had too many problems to list, but they include the audio computer programed for a CTS, the wrong seat installed, water leaks, power window failures, etc. I can't believe Cadillac put it's name on this car. Too bad because I love the looks both inside and out. It's comfortable on the highway and very pleasant to drive anywhere. It could have better gas mileage, though. It's the right size and has good storage capacity. I've had lots of people admire it and ask how I like it. Too bad I have to tell them what a lemon it is.
Favorite Features
The styling and comfort. I've got the V8 and it has plenty of power.
Suggested Improvements
Use quality materials! Take some pride in assembly! There's no excuse for a Cadillac to be delivered with a water leak and the wrong seat installed (or any of the other defects).
2 out 6 people found this review helpful
Roomy Rocket
Vehicle
2004 Cadillac SRX AWD 4dr SUV (4.6L 8cyl 5A)
Review
I am 6'5" and did not fit in 90% of the vehicles I tested. If you have similar issues, check this car out. I fit like a glove. The adjustable pedals and seat make it a perfect fit. I bought this car certified used and am quite please after 1500 miles. I never considered an SUV until a test drive and I was hooked. The transmission shifts smoothly and it will go on command at any speed. It is dangerously fast. The speed and feel on any road conditions makes the fun to drive index off the charts. You almost have to be careful. I don't find the interior cheap looking as others have suggested. The MPG ratings are BS. I have averaged about 15 MPG in mixed driving. I don't pass many gas stations.
Favorite Features
The leg and head room. The power of the V8 engine, Bose stereo, and smooth shifting transmission. The fun to drive index is off the charts.
Suggested Improvements
The steering wheel should telescope. Chrome wheels would be nice. It should get better gas mileage or have a larger gas tank. From my experience, the real MPG ratings are about 12 MPG city/18 MPG highway. I would prefer th have heater/AC controls on steering wheel instead of OnStar which I do not use.
6 out 7 people found this review helpful
Caddy Rating
Vehicle
2004 Cadillac SRX AWD 4dr SUV (3.6L 6cyl 5A)
Review
This vehicle is an excellent buy and the only thing I would change is the wheel selection that comes with the vehicle. The 20 inch rims should come standard with this vehicle.
Favorite Features
The attractive wide body frame.
Suggested Improvements
Larger wheels.
1 out 2 people found this review helpful
Dream Car
Vehicle
2004 Cadillac SRX AWD 4dr SUV (4.6L 8cyl 5A)
Review
I've had this 2004 SRX for almost one year. It's the best car I've ever had. The power is dangerously seductive. The comfort for a big guy can't be beat - seriously. So many other SUV driver areas are just too small for me. The SRX's flat-top doors keep the elbows snugly secure from sliding down, as opposed to so many other SUVs' rounded door tops. I'm able to drive home large purchases with ease (eg, furniture) yet have a smooth (car chassis), safe, elevated ride without any scraping in San Francisco's hilly terrain. The AWD is great for traction. It's QUIET! The huge sunroof makes it a safe, virtual convertible. It has so many amenities, I can't understand why this isn't the top-rated SUV
Favorite Features
The comfort, quietness, amenities, extra large sunroof, roominess, power, AWD, height (to avoid scraping & make getting packages in & out easier), the console is turned toward the driver (ingenious), steering-wheel controls, flat door top for elbow, automatic EVERYTHING - incl tire pressure alerts!
Suggested Improvements
It is a bit tight/rough going over speed bumps (unnatural to the technology?). The ttailgate lift is remote now on the newer SRXs - yeah. It needs a telescopic steering wheel. The driver's side-view mirror should lower toward the ground in reverse as the passenger's mirror does. Otherwise, it's the best!
6 out 6 people found this review helpful
First Time Domestic Buyer / Would Do Again
Vehicle
2004 Cadillac SRX AWD 4dr SUV (4.6L 8cyl 5A)
Review
We have always owned imports, but I have become a believer in Cadillac. We bought a pre-owned '04 SRX V8 with every available option. It has great space and incredible performance. It is as fun to drive as our Volvo V70 wagon. I highly recommend it!
Favorite Features
The sports car-like performance, great brakes, adjustable foot pedals, and panoramic sunroof.
Suggested Improvements
The navigation system is not the best. The reverse radar lighting system could be improved with audio warnings, not just warning lights in the back.
3 out 3 people found this review helpful
Not the Best in the World
Vehicle
2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
Review
All four tires on my 2004 Cadillac SRX, Goodyear Eagles, cupped within the first 5,000 miles. They made horrible noise. I could not get anyone to listen to me until the car had 24,000 miles on it and rode and sounded like a Sherman Tank. The battery had to be replaced. I also had the tire monitor repaired three times and the door seal reaplaced.
Favorite Features
The exterior design.
Suggested Improvements
Upgrade the tires and provide much more noise insulation.
4 out 4 people found this review helpful
Excellent road car!
Vehicle
2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
Review
I love the car! Despite negative reliability ratings from Consumer Reports, the only maintenance issue I've had was the collapse of the two front shock absorbers, which the dealer immediately corrected. The vehicle has a wonderful ride and great handling characteristics, especially on the highway. It's quiet and comfortable, and the seats are firm and very supportive. My wife, who is not easily impressed with domestic makes, really loves it. It's been great on road trips, averaging 24 MPG on the highway. The Northstar V8, is considerably more thirsty I'm told, but I don't miss the horsepower...the V6 is quite responsive. I recommend the car without reservation.
Favorite Features
The ride, handling, front seats, and versatility.
Suggested Improvements
The digital display and controls are confusing....don't try to set or adjust anything while driving.
1 out 1 people found this review helpful
Two Rears Driving the Cadillac SRX
Vehicle
2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
Review
The Cadillac SRX is a great open road vehicle. It gets 26 MPG on long trips. Its city gas mileage is not so good though at around 16 MPG. This truck is fun to drive, has great power for a V6, and has excellent styling. Its negatives are the unconfortable back seat (too stiff and upright), the V6 is noisy when accelerating, the information center controls are difficult to operate, the very wide door sills makes graceful entry difficult for women and puts dirt on men's slack bottoms, there is no adjustment for the shoulder belt height (where it contacts the neck), and no power opener for the rear hatch. Also, mine has some door rattles at 35,000 miles. I would still buy/lease another SRX, but with a V8.
Favorite Features
The responsive handling, very tight turning radius, aggressive body design, and comfortable front seats. I also like how the SRX's ride is smooth for a cross-over vehicle.
Suggested Improvements
Change the door sill design, simplify the information center controls, improve the back seats, provide better insulation for the noisy V6 engine.
2 out 2 people found this review helpful
The Best Yet
Vehicle
2004 Cadillac SRX AWD 4dr SUV (4.6L 8cyl 5A)
Review
After owning a Cadillac CTS, I decided to upgrade to an SRX. It is the best all around vehicle that I have seen for comfort ,style and performance.
Favorite Features
My favorite feature, that's hard to say because it's all good, but the handling and Magna ride are outstanding. The Navigation system is awesome, too.
Suggested Improvements
0 out 1 people found this review helpful
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