This was the worse vehicle that we have ever purchased. During the time that we owned this SUV, it was in the shop for repairs constantly. Unfortunately, after this experience, we will never purchase another GM car. We just purchased a new Lexus RX400h and love it. There is a huge difference in quality and it is worth the difference in price.
This is the worst vehicle I've ever owned. It has had too many problems to list, but they include the audio computer programed for a CTS, the wrong seat installed, water leaks, power window failures, etc. I can't believe Cadillac put it's name on this car. Too bad because I love the looks both inside and out. It's comfortable on the highway and very pleasant to drive anywhere. It could have better gas mileage, though. It's the right size and has good storage capacity. I've had lots of people admire it and ask how I like it. Too bad I have to tell them what a lemon it is.
The styling and comfort. I've got the V8 and it has plenty of power.
Use quality materials! Take some pride in assembly! There's no excuse for a Cadillac to be delivered with a water leak and the wrong seat installed (or any of the other defects).
I am 6'5" and did not fit in 90% of the vehicles I tested. If you have similar issues, check this car out. I fit like a glove. The adjustable pedals and seat make it a perfect fit. I bought this car certified used and am quite please after 1500 miles. I never considered an SUV until a test drive and I was hooked. The transmission shifts smoothly and it will go on command at any speed. It is dangerously fast. The speed and feel on any road conditions makes the fun to drive index off the charts. You almost have to be careful. I don't find the interior cheap looking as others have suggested. The MPG ratings are BS. I have averaged about 15 MPG in mixed driving. I don't pass many gas stations.
The leg and head room. The power of the V8 engine, Bose stereo, and smooth shifting transmission. The fun to drive index is off the charts.
The steering wheel should telescope. Chrome wheels would be nice. It should get better gas mileage or have a larger gas tank. From my experience, the real MPG ratings are about 12 MPG city/18 MPG highway. I would prefer th have heater/AC controls on steering wheel instead of OnStar which I do not use.
I've had this 2004 SRX for almost one year. It's the best car I've ever had. The power is dangerously seductive. The comfort for a big guy can't be beat - seriously. So many other SUV driver areas are just too small for me. The SRX's flat-top doors keep the elbows snugly secure from sliding down, as opposed to so many other SUVs' rounded door tops. I'm able to drive home large purchases with ease (eg, furniture) yet have a smooth (car chassis), safe, elevated ride without any scraping in San Francisco's hilly terrain. The AWD is great for traction. It's QUIET! The huge sunroof makes it a safe, virtual convertible. It has so many amenities, I can't understand why this isn't the top-rated SUV
The comfort, quietness, amenities, extra large sunroof, roominess, power, AWD, height (to avoid scraping & make getting packages in & out easier), the console is turned toward the driver (ingenious), steering-wheel controls, flat door top for elbow, automatic EVERYTHING - incl tire pressure alerts!
It is a bit tight/rough going over speed bumps (unnatural to the technology?). The ttailgate lift is remote now on the newer SRXs - yeah. It needs a telescopic steering wheel. The driver's side-view mirror should lower toward the ground in reverse as the passenger's mirror does. Otherwise, it's the best!