Used 2004 Cadillac SRX Consumer Reviews | Edmunds
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2004 Cadillac Srx - Consumer Reviews

2004 Cadillac SRX

Average Consumer Rating

198 Total Reviews

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it wil just no go
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jimm222
on

Vehicle

2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)


Review

I thought I was doing my wife a favor, she drove 3 different Ford Explorer Sports for about 12 years. I told her I wanted to get her a different car and showed her a 2004 SRX. Well it was love at first sight, nice car all loaded up, we bought it. Well it does not, always, like to start when it is warm. She has been stranded several times and needed rescued. When it does this it will not turn over, will not shut down the electrical system and holds on to the key. I took it to my brother, a service director at Mercedes, and he sent me to a GM guy. The GM guy worried about it for several days and found some advice on the internet, he removed the 7.5amp fuse for the security system.


Favorite Features

The car them worked perfectly for several month. Then it happened again at a time when we needed to depend on this car. My GM guy suggested I have it towed to Cadillac. They had it several days and replaced the ECM module for $967.00 plus the tow. We picked it up on a Monday and Tuesday it would not start. It turned out the dealer needed to program my key, also. So I guess I should be happy but I am pretty disappointed, I have always driven GM's several of them over 200,000 miles and I expected more from a Cadillac. I think after we use this car for a while, if it continues to work, I am going to have to buy her another Explorer.


Suggested Improvements

Through out this ordeal I have talked with the dealer many times and also Cadillac. From the dealer I got a bill fro $967.02 and from Cadillac I got a case number. I have stapled them together just so I will not forget how happy I am with Cadillac.


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More Than a AWD Station Wagon
15 of 25 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By guy41
on

Vehicle

2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)


Review

I purchased the 2004 SRX to replace a Buick Riviera and a Chevrolet AWD Astro van. It was difficult finding a vehicle with the sporty ride and handling of the Buick that could also perform some of the daily tasks of the Astro. Suprisingly the SRX does it all with style and grace. I like this model more than the new ones for its sporty station wagon style. Even after 102k miles it makes me smile when I'm behind the wheel and I would buy another.


Favorite Features

Comfortable seating: Fits like a glove with more than enough adjustments for most drivers. Good mileage: 20-22mpg in mixed driving. Ride/Handling: Firm/Sporty. Feels more like a car than an SUV. Quiet Ride: 102k miles and still no rattles or squeaks. Drivetrain: Smooth, Quiet and Powerful. The V6 has plenty of power for passing and requires little throttle for expressway on ramps. The transmission seems perfectly matched to this vehicle. Insurance Rates: Inexpensive. Rated significantly lower than average. :)


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Adjustable pedals
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By candace3
on

Vehicle

2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)


Review

I love the car, it's perfect for my needs. I have had some issues with the wheel pulling to the left, which i asume is the alignment or suspension also at 64,000 and i had to have an engine sensor replaced. Which I have heard to be common with this model. I think the sensor has something to do with the Pedal placement. I was using the pedals extended a bit, because i'm on the short side. I was having some delay with the gas pedal. very strange. It was fine when i put the pedal's back to the farthest position. but that is a feature that I do not get to use now. Over all I have not had too many issues. Purchased about a month ago so if anything comes up I will change my review.


Favorite Features

by far the fact that i can lay down the third row! I have the capability of a flat bed for loading things. Makes this car so conveient form me.


Suggested Improvements

I would say electical. I do not like the fact that i have to unlock the car three times to open the back gate. And it would be nice if when I turned the car off all the doors would unlock automaticlly.


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Best Used car I have purchased.
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By 2bogey
on

Vehicle

2004 Cadillac SRX Rwd 4dr SUV (4.6L 8cyl 5A)


Review

I was looking for a vehicle that I could load with stuff and take off for a long weekend, but still want to drive it daily. I found the perfect comprimise. V-8 Northstar power and all the Cadillac comforts. Sunroof is about as close as a convertable as you can get. The rear DVD is great for my son on those long trips and the heated seats are heaven. Paid just under 14k with 60k miles. This is probably the one that sat on the showroom floor in 2004. Dont get me wrong its not perfect but It fits every need I have as well as the wants. MPGs are around 18 or so but I do drive with a heavy foot since the V-8 makes me smile. Not for everyone but a great car if it fits your needs.


Favorite Features

There are so many I dont know where to start but I would go with the HUGE sunroof and the heated seats. My wife would say the dual climate control and my son loves the DVD player.


Suggested Improvements

Vehicle does seem to drive little heavy, But it is a big car and maybe I am just used to a smaller sedan. The MPGs are probably my biggest gripe but its worth the comfort and versitility.


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Save your $, this car's a lemon
4 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By annalisef
on

Vehicle

2004 Cadillac SRX Rwd 4dr SUV (4.6L 8cyl 5A)


Review

My 2004 SRX has 56,000 miles on it- in the past nine months I had the power steering rack replaced 3 times. There are numerous electrical problems on the car- doors wont stay shut while driving, third row of seats wont go down, battery keeps dying unexpected and I've replaced it. There was battery drainage in two spots- interior lights blew out, constant engine leaks from trans fluid and power steering. In the past two months, it has been in the shop more than I have driven it. The most unreliable car. I will never purchase another Cadillac product. From what I have read, many other people have experienced the same type of problems with this year/make car. Dealing with Cadillac is awful too.


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