Not a Platinum Experience
By Mark on
Vehicle2008 Cadillac Escalade ESV 4dr SUV (6.2L 8cyl 6A)
ReviewWe decided to go the extra mile with the ESV Platinum. Love the vehicle overall, dealership experience at Naperville Cadillac not so good. Strange that there is no supplement to the owners manual for Platinum features, like mag. ride control, heated/cooled cup holders, and seat back video systems. Some fit and finish under par (creased alum. dash trims, sloppy body panel fits). Heated/cooled cup holders malfunctioned immediately. Warranty service? We've been waiting a month with no parts still. Audio/video system is great - 5 TV's! Kids love it. Cooled seats work much better in my STS than in this vehicle. White carpet and lower door panels? Who at GM had that idea? Smooth power!
Best FeaturesPower running boards! They stick out far enough to actually use, unlike the ones that are fixed. Audio/Video. Powerful engine. Aniline leather in the Platinum is oh-so-smooth. Platinum front grill and wheels - much nicer than standard grill/wheels. Pwr tilt mirrors - nice! Real wood on dash!
Worst FeaturesNeeds keyless push button start. Love it on the STS. Power tilt/scope steering wheel should be standard on this 85K suburban. Quality of chroming on wheels is not good. Pwr flip seats weak - don't always work. Heated/cooled cup holders that actually work or leave them off. No white carpet please.
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