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Re: Cadillac 2008 DTS dash lights [louiephipps]
Written by: jcg20 on Sep 27, 2012 11:37:24 AM
HAS ANYONE FOUND OUT HOW TO REPAIR THIS DASH LIGHT PROBLEM??REPLY IF YOU HAVE THE ANSWER,THE DEALERS DON'T HAVE A CLUE AND IT'''S NOT THEIR RESPONCIBILITY TO SOLVE THIS MESS.(7U181709)
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Re: Cadillac 2008 DTS dash lights [kirstie_h]
Written by: jcg20 on Jun 7, 2012 3:36:11 PM
I have looked all around the net and I find lots of people with dashlight problems,I also know of 2 2007 CADDY DTS owners that sold thier cars for the same reasons. there is a big problem here that GM is overlooking and dealerships know and won't say or they are inept. it's the people at the plant that messed up.
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Re: Cadillac 2008 DTS dash lights [louiephipps]
Written by: gmcustsvcsarah on Jun 1, 2012 12:19:56 PM
Good afternoon louiephipps, This is a great synopsis! If you wanted to include this in the email to socialmedia@gm.com containing your name/Edmunds username, phone number(s), current address, the last 8 of your VIN and mileage, we would be happy to get started with the Service Request. All the best, Sarah GM Customer Service
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Re: Cadillac 2008 DTS dash lights [kirstie_h]
Written by: louiephipps on Jun 1, 2012 10:03:13 AM
Kirstie...you stated "It is probably worthwhile taking the design complaint to a higher level". That is what I have been trying to get accomplished in this post for 5 years now. As far as writing the CEO of GM, I actually tried that 2 or 3 years ago but never heard anything. I'm still convinced that if this could be presented to a Cadillac engineer they could probably solve the problem. ... Read More
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Re: Cadillac 2008 DTS dash lights [jcg20]
Written by: Kirstie@Edmunds on Jun 1, 2012 8:02:34 AM
Let's not be unkind. The GM reps' function in these forums is not to diagnose and fix issues. Their purpose is to help compile information on common problems & complaints, and when possible, to help the owners by contacting the dealerships to see if they can assist in resolving problems. It is probably worthwhile taking the design complaint to a higher level, but perhaps there is a solution out there for ... Read More
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Re: Cadillac 2008 DTS dash lights [louiephipps]
Written by: jcg20 on Jun 1, 2012 7:50:01 AM
These girls don't have a clue what's going on,write a letter to GM headquarters to the CEO and see if he will do something.
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Re: Cadillac 2008 DTS dash lights [gmcustsvcsarah]
Written by: louiephipps on Jun 1, 2012 7:07:33 AM
Sarah, my user name is louiephipps. Briefly, here is my problem. My car is a 2007 DTS that I purchased new in March of 2007. Shortly thereafter I took the car to Benson Cadillac in Spartanburg, SC to tell them that the automatic lights were not working properly. I explained that when I leave my carport on a bright, sunny day the headlights will stay on for anywhere from 10 to ... Read More
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Re: Cadillac 2008 DTS dash lights [louiephipps]
Written by: gmcustsvcsarah on Jun 1, 2012 5:27:18 AM
Good morning Louie, My coworker Christina (who also posts now and again out on Edmunds) responds to incoming emails from this forum. If you include your Edmunds username, she is able to search the forum to gather more information, but if you were to include a description of the situation in your email that would also be helpful for her. I hope this helps to clarify a bit how we do ... Read More
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Re: Cadillac 2008 DTS dash lights [gmcustsvcsarah]
Written by: louiephipps on May 31, 2012 11:12:52 AM
Sarah...I don't quite understand where I am to send the information you requested. If I send it to "social media" without any explanation will the person opening the document know what to do with it? Louie
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Re: Cadillac 2008 DTS dash lights [louiephipps]
Written by: gmcustsvcsarah on May 30, 2012 6:59:18 AM
Good morning louiephipps, I checked your VIN and do not see any open recalls on your DTS at this time; you are still within the following warranties until the date/mileage indicated (whichever comes first): Corrosion Limited Warranty until 06/24/2012 (Unlimited mileage) Emission Select Component Ltd Warranty until 06/24/2014 or 80,010 MI I'm sorry that you weren't able to get this taken care of while under your warranty; we can explore any ... Read More
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Re: Cadillac 2008 DTS dash lights [gmcustsvc]
Written by: louiephipps on May 29, 2012 5:26:24 PM
Christina...my VIN number is 1G6KD57Y17U100703, current mileage is 67,000 and my preferred dealer is Benson Cadillac, Spartanburg, SC. I reported this problem multiple times well before my warranty expired and have had no success in getting it fixed. I would appreciate any help you may offer. Thanks.
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Re: Cadillac 2008 DTS dash lights [jcg20]
Written by: gmcustsvc on May 29, 2012 5:57:10 AM
jcg20, Thank you for your post. Can you email me with your VIN, current mileage, and dealer of choice? I look forward to your email. Christina GM Customer Service SocialMedia@GM.com
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Re: Cadillac 2008 DTS dash lights [louiephipps]
Written by: jcg20 on May 27, 2012 5:51:21 PM
I have the same problem with my dash lights and the dealer refuses to acknowedge my problem,making me look stupid and me knowing how inept Cadillac Techs are.Do you have a fix for this problem? i've had the lamp switch replaced and the dash sensor replaced 4 times,nothing helps.
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Re: Cadillac 2008 DTS dash lights [louiephipps]
Written by: louiephipps on Mar 15, 2011 1:26:40 PM
Does anyone at Cadillac read this forum? Surely there must be someone there that recognizes the serious problem of having a dashboard so dim that you can't see what your speed is. Just seems to me that this would not be that hard to fix...
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Re: Cadillac 2008 DTS dash lights [csg43]
Written by: louiephipps on Feb 9, 2011 8:14:09 AM
I am having the same problem with my '07 DTS. Viewing the speedometer is virtually impossible in bright sunllight if I am wearing dark glasses. I'm concerned about a safety issue and also am very doubtful that a highway patrolman is going to accept my excuse for exceeding the speed limit. Could there be a liability issue with Cadillac on this problem? I've talked to 2 different dealers about the problem...they ... Read More
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Cadillac 2008 DTS dash lights
Written by: csg43 on Feb 8, 2011 6:39:02 PM
My Cadillac dash lights dim themselves at will. The amount of sunlight or lack of it doesn't seem to affect the dimming. When they are dim, it is very difficult to see the speedometer in bright sunlight or fog. I have had the dimming switch replaced, and the dealership was supposed to order a "cluster" to repair the problem. I was told today that GM would not allow replacing the "cluster" ... Read More
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Re: lemon law [gbosley]
Written by: dispencer2 on May 6, 2008 7:39:05 PM
Just out of curiosity has anyone on this forum had zero problems with a 2007 or 2008 DTS? I'm keeping my 2003 Deville forever at this rate. 65,000 miles and not one problem. Runs perfectly -everything works, and it gets 30 mpg on the road or more. I suppose when I finally do replace it I may look at a used Lincoln Town Car or used Lexus. Cadillac -as evidenced by ... Read More
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Re: lemon law [wes63]
Written by: robw64 on May 4, 2008 5:56:35 AM
Wes63: I'm sorry you're having this suspension issue with your DTS.....it sounds very similar to the unresolved problem we had with my 2006 DTS Lux III. From my experience, I would recommend you install only the tires recommended by the dealer (and let them do it). By installing tires purchased elsewhere, I unknowingly gave Cadillac a "way out" excuse which allowed them to completely blow me off with the claim that ... Read More
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Re: Suspension/Wheel/Front end problems [bremertong]
Written by: swhite407 on Apr 16, 2008 8:19:57 AM
The GM representatives (the same one that told me there was nothing wrong with my car in Feb. 2008, but then a bad tie rod end was found!) came out and drove my car again on 4/9/2008. I am now waiting to see if they will re-purchase my 2006 DTS. Again, my wheels feel like bobble heads when I am going over any bumps in the road along with having front ... Read More
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Re: Reliable DTS? Anybody have one? [bremertong]
Written by: vic10 on Mar 28, 2008 6:25:56 AM
Judging from the posts on cadillacforums, I came to the conclusion that 2006 (which--correct me if I'm wrong--was the first year of the current design) was a particularly bad year for Cadillac. Even though the drivetrain was virtually identical, that year had many, many more complaints on quality. At least that's what I'm hoping since I will take delivery of a new 2008 DTS Performance next week. I'd have to disagree ... Read More
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Re: any one with 06 dts [gabby10]
Written by: bremertong on Aug 29, 2007 9:26:05 PM
Please read my previous posts regarding electrical problems. In addition, yesterday, August 28th, the car stalled out at second ignition and message came on "service security system", I waited a moment and car started without further issues for the rest of the day. I was near a Cadillac dealership so stopped by to report and the service advisor cleaned my key off saying that it might have been a piece of ... Read More
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Re: 1 Year Update [dispencer2]
Written by: bremertong on Aug 18, 2007 10:33:42 PM
Thanks for the information on Mercedes, having had the problems I've had with the DTS reliability is very important to me. The fact that your car is trouble free is a very important factor and should weigh heavily in your decision. The 2006 DTS rides well is less likely to lean in turns, the T.C. is very quiet on the road, handles very well for a car of its size, gets ... Read More
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Re: Different Looking DTS [dispencer2]
Written by: bremertong on Jul 31, 2007 9:03:49 PM
Now that I have had my 2006 DTS for close to three months I can say that I like the car better than my 2004 Deville. It has a much firmer suspension and the power delivery seems much more abundant and responsive than did the 04 Deville. On the negative side the 2006 DTS gets about 10% lower fuel economy than the 04 Deville. The 2008 DTS has no major changes ... Read More
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Re: I'm Really Curious [beardie]
Written by: dispencer2 on Feb 6, 2007 7:42:33 PM
All the official reviews of the DTS say that the ride is comfortable. I'm with you. I'm not crazy about a Town Car because every Ford I've owned has had multiple annoying problems (check engine light etc etc). My 2003 Deville has been trouble free. It is also (in my opinion) a lot better looking than the 2006/7 DTS. Unfortunately things change and I'll probably get a 2007 DTS after the ... Read More
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Re: AutoWeek Comment on the 2007 DTS [beardie]
Written by: dispencer1 on Oct 26, 2006 2:09:14 PM
The Lexus and the Avalon have far better resale value than any Cadillac but you can certainly avoid a big hit the first year by doing what I do and buying a year old "certified" Cadillac. My '03 cost $27k in January of '04 with 29k miles. It now has 55k and has needed nothing in the way of serious repairs. It came with a 6 year 100k 0 deductible warranty ... Read More
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Re: Future DTS [volvodan1]
Written by: dispencer1 on Oct 3, 2006 7:13:55 PM
Thanks to everybody who responded. I'll get a 2007 in 2008 and will look for a Luxury II or III -a lease return and not a rental car if I can avoid it. My "Certified" base 2003 Deville I purchased in January 2004 has been absolutely dependable except for some wind noise from the vertical post on the right rear door. It now has a little more than 50k miles on ... Read More
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Re: 2006 DTS [baltoman]
Written by: dispencer1 on Jun 14, 2006 5:23:40 PM
Toyota has always handled consumer complaints poorly. They either blame the consumer (the engine sludge problem was always the fault of the owner -guess they finally fessed up) or tell you that it is either "normal" or "can't duplicate the problem". I'll most likely get a Certified 2007 or 2008 DTS (Luxury II package) in October, 2008 when my '03 Deville warranty runs out. If Cadillac downsizes the DTS I'll keep ... Read More
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Re: 2006 DTS [ehaase]
Written by: dispencer1 on Jun 12, 2006 6:12:56 PM
I'm going to drive a number of cars when the Cadillac warranty runs out in October, 2008. I've never really been a fan of the Town Car because of the gas mileage and the fact that it rode and handled sort of like my '53 Olds 98. The Deville/DTS is lots more modern technically. I probably will discover that the best deal will be a two year old Lexus LS430 with ... Read More
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Re: 2006 DTS [ehaase]
Written by: dispencer1 on Jun 11, 2006 4:06:31 PM
One option will be a Lincoln Town Car. The Lexus LS430 isn't any bigger than my Impala. Right now you can buy a 2006 Town Car for $29,995 -about a $14,000 discount. They are giving them away and they don't pretend to be anything more than they are -a big, comfortable luxury sedan. The gas mileage isn't as good as the Northstar but I'll seriously consider one in 2008. Cadillac is ... Read More
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Future DTS's
Written by: dispencer1 on Jan 23, 2006 9:18:28 PM
Has anyone heard what Cadillac is planning with the DTS for the next couple of years. I hesitate to buy an '06 if there is going to be some major body change in the next couple of years. My warranty on my Certified '03 doesn't expire till fall of 2008. Thanks - Karl
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just asking
Written by: blkcadillac on Nov 22, 2004 11:02:23 AM
Does anyone know what 2005 Autoshow in which the new DeVille-DTS will premire....Also those of you who think that the DeVille-DTS will replace in 2008 you're wrong...Cadillac wont or will not phase out this car for atleast another six years...But there will be car for the S, 7, LS430-(some future highlevel Lexus sedan) XJ fighter...DeVille is still to important for Cadillac. Its sales more than 1/3 of Cadillac sales.
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Re: [tornado25a]
Written by: dispencer1 on Jul 31, 2004 4:46:46 PM
This is an interesting message. I think that you are right - the Deville/DTS is the volume seller to lots of people and to rental car companies. I'm 64 and drove Cadillacs when I was in my 20's so even then it wasn't entirely an "old folks" car. I currently have an '03 Deville and like it for exactly the reasons you pointed out. It holds lots of people and luggage, ... Read More
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just asking
Written by: blkcadillac on Nov 22, 2004 11:04:12 AM
Does anyone know what 2005 Autoshow in which the new DeVille-DTS will premire....Also those of you who think that the DeVille-DTS will be replaced in 2008 you're wrong...Cadillac wont or will not phase out this car for atleast another six years...But there will be car for the S, 7, LS430-(or some future highlevel Lexus sedan) XJ fighter...DeVille is still to important for Cadillac. Its sales more than 1/3 of Cadillac sales. ... Read More
