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1 of 1 people found this review helpful
Transmission Failure - Unhappy Owner
By Jerry Schofield on
Vehicle
2009 Cadillac CTS 4dr Sedan w/Direct Injection (3.6L 6cyl 6A)
Review
Expect this from your dealer and cadillac. If your automatic tranny fails like ours, cadillac will have you wait two weeks for the parts and a failed attempt to rebuild your transmission at least twice before they deem it appropriate to replace the transmission. Our new CTS spent 20 days of the first 29 days of ownership in the shop. As a "valued" Cadillac owner you'll spend dollars for nickel and dime service. The new "GM" is just as bad as the old "GM" or worse. No matter how great the car looks or drives, you won't enjoy ownership if you're treated like this. I do have regrets about buying a Cadillac. Chances are, you will too. Shame on you "Cadillac"!
Favorite Features
The car looks good, but as we've discovered, looks aren't everything! All this technology with ambient lighting and head lights that follow the steering is wonderful if you don't mind the service issues. We're not happy and just can't encourage anyone to go out and buy one. Sorry!
Suggested Improvements
Take care of your owners if you want them to keep buying your product We are first time and last time Cadillac owners. Oh, I almost forgot, what ever happened to auto volume control on premium radios? Constant volume control is required to overcome ambient noises. What a pain!
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