Used 2008 Cadillac CTS Consumer Reviews | Edmunds
ADVERTISEMENT

2008 Cadillac CTS - Consumer Reviews

Average Consumer Rating

152 Total Reviews

View reviews for a specific CTS model:

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Great car
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Derek
on

Vehicle

2008 Cadillac CTS 4dr Sedan w/Direct Injection (3.6L 6cyl 6A)


Review

I purchased my 2008 cts 1 year ago. I have not had any issues. The car is very smooth great power for a v6. I love the body design.


Was this review helpful? Yes | No

Is it ever home and will it get me there?
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Virginia Swisher
on

Vehicle

2008 Cadillac CTS 4dr Sedan w/Direct Injection (3.6L 6cyl 6A)


Review

10 months ago I bought a Cadillac CTS and what a nightmare. I needed to replace the 2003 Buick Century with 190,000 miles on it. I've have had several GTM cars in the past and wanted to keep with GM, and this was going to be my birthday splurge. I decided to look for a used car with lower mileage, rather than a new car because I was on a limited budget. I had looked at Chevy Impalas, Buicks and found that they were exceeding my budget- so just as a whim- I looked on the internet at Cadillac and was seeing that there were a few that were in the same range as the Impalas. (I did CarFaxes on every car I looked at & before I took it for a test drive - this car came with a positive report- one owner, garage kept, well maintained, & 50,000 miles on it & it looked brand new- nothing to indicate that there would be any problems. ) So in comparing a Cadillac CTS to and the Impalas- I thought I was getting a higher quality car- not so. I picked it up at the end of February- (they gave me a 3 month warranty). In April, the check engine light came on- it needed a new coil (not cover by the warranty) $500: in June, the catalytic convertor went (cover by the warranty, otherwise it would have been at least $700). In July I took it in for an oil change and a check up and was informed it would need new brakes on the rear by the end of November (this would cost at least $400- wound up costing $500). In September it just passed inspection (mostly because of the brake issue). The middle of October, I was heading to work and there was the horrible clanking noise coming from the wheels- (no warring), managed to get to the dealership (which has been in business for over 80 years) and left it there. Next day they informed me that the drive shaft had broken (don't know how or why) and it would cost $1500 (they took off $250 from the bill). I informed them I was extremely unhappy and nervous about driving the car and I needed to talk to customer service. She listed to me politely, said she wanted me to be secure with the car and they would take it in and do a complete check up on the car to make sure everything was working right. They did that, then one week later I as was coming home from work, I heard this big thump. I got out of the car to check it and saw nothing- got back in the car and it went nowhere- the transmission went on the car. I called the dealership and they couldn't believe this happened. They gave me a loaner for the 6 days they had my car. The bill came to $2500, but I paid $750 (they got GM to cover most of it under a warranty). At This point, I can't trust the car and began to talk to my salesperson, customer service and head of use car sales about getting me out of this car (between the sales price and repairs, I have spent over $20,000 + the dealership has put in $3000 in repairs). My salesperson showed me another CTS, a year younger than mine w/ less mileage. So he discussed it with the head of use car sales, and he informed me that they could only give me $10,000 for the car. I can't afford to throw $10,000 down the drain and then spend an additional $7500 to get into that new car, so I left asking that they keep eye out for something comparable that I could afford. I became resolved that I would have to keep this car, so I put the new brakes on at the beginning of December and hoped for the best. On the Monday after Christmas, on the way home from work, the car began to vibrate violently as I began to accelerate. Again I called the dealership and manage to get it there, and then left it. They called me the next day and informed me the car was fixed at no charge (it turned out to be 2 coils & 2 spark plugs needed to be replaced- that would have cost over $700). I have checked into Lemon Laws- my car does not qualify, talked to a friend who is a lawyer, called Cadillac Corporate to file a complaint- but no help. I cannot in good conscious sell this car to anyone else without divulging the history of this car & once hearing about it who would buy it from me. (I do have to say that the dealership has been reasonable about discounting the repairs and I appreciate this, but I have never had so many problems with one car in my life time- and I have purchased older cars in the past. This car has been in the shop 8 times in 10 months- this is not right!!!!!


Was this review helpful? Yes | No

Greatest caddy I bought thus far
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Kamilla Harris
on

Vehicle

2008 Cadillac CTS 4dr Sedan w/Direct Injection (3.6L 6cyl 6A)


Review

I just bought my car a month ago and I love it I bought it used and it has 140k and it's been a awesome car I l9be caddys


Was this review helpful? Yes | No

What is everyone complaining about?
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Rick Croak
on

Vehicle

2008 Cadillac CTS 4dr Sedan w/Direct Injection (3.6L 6cyl 6A)


Review

I bought my 2008 CTS direct injection new. Granted, I only have 55,000 miles but so far the car has only been to the dealer twice, under warranty. Once for a part in the rear suspension and once for the XM radio receiver. Other than that, the tires were replaced at 50,000 miles and I have changed the oil every 6-7000 miles, based on the computer, or once per year. Also, being a C6 Z06 Corvette owner, I know what performance is about. This CTS is a joy to drive and can really get up and go. The only gripe I have with it is an engine vibration ( I believe caused from engine strain from staying in gear too long) at 45 MPH. It could probably be adjusted out, but I can not see spending the money to have it fixed. The only other issue is that the trade in value is so low that I cannot make myself trade it because the car is so enjoyable to drive. Otherwise, I would probably have a new CTS.


Was this review helpful? Yes | No

Car of the year?
8 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jimboc240
on

Vehicle

2008 Cadillac CTS 4dr Sedan w/Direct Injection (3.6L 6cyl 6A)


Review

I owned the CTS4 with every option since new. (as well as many many other vehicles) I was generally happy with it, especially how it ran in the snow. You can't beat AWD. For a V6, it can move pretty well. The navigation and Bose sound system is probably its best point. It seemed to do everything well, but nothing stands out. I love our country, but the Germans really are on top in the quality department. On the surface, the interior looks nice, but the leather is thin, and everything else is just cheap plastic. The drivers seat broke. They wanted 1200 to fix it. It came with "heated windshield washers" but they disengaged it due to failure after 1 year. With no fix possible.


Best Features

The look is good. The audio is superb.


Worst Features

Get rid of the cheap plastic look and feel. Look at the competition as far as general workmanship is concerned. The key fob is super cheap, and it won't last long.


Was this review helpful? Yes | No

ADVERTISEMENT
ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT
ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

  • SUV
  • Sedan
  • Truck
  • Convertible
  • Minivan
  • Hybrid/Electric
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT