My Navy son was involved in a serious 5 car collision involving my 2005 CTS.
The AT-FAULT driver hit my son from the rear, causing him to hit 3 more cars.
ALL safety features failed, causing injuries to my son.
NONE of the airbags inflated and the seat belt failed to restrain my son.
General Motors will not return emails and/or calls-after spending countless hours with my car.
They are skirting the accident, which is why I filed a formal complaint with the Consumer Safety Division.
Now GM will be required to supply my family with answers.
Had my son been hit a mere 10mph faster - he may have suffered severe injury, maybe even death!
Thank God he is okay.
I have nothing nice to say about General Motors or their products.
I was raised to say nothing if I had nothing nice to say.... so I am holding my tongue here.
Back up your advertising as being the safest vehicle on the road.
Talk with the consumers who spend their hard earned money on your products - yet do not get answers when deficiencies are uncovered.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.