The CTS is attractive, but the engine seems strained at times while accelerating. I have been frustrated with several recalls and other parts that wore out, like the starter. I have also had defective memory seating that is supposed to remember your previous setting. That had to be replaced. I did not find the dealership to be attentive to my service requests and had to make several trips for the same complaint to be repaired. The back seat is tight in leg room and should definitely be larger. I traded in a BMW 740iLl to buy this car and will be going back to another BMW. The CTS doesn't hold a candle to the BMW 7-Series.
The Bose stereo is great. Its gas mileage is good for car this size. The on board phone is great for hand free dialing. The heated seats are good.
The glove box is too small and needs a light. The interior grab bars are missing and I miss them on winding roads. It should have a larger back seat and a stronger engine. Nighttime vision needs to be improved.
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