By Jack on
2002 Buick Rendezvous CX AWD 4dr SUV (3.4L 6cyl 4A)
My 3rd Buick and my Last. This could have been a great car if reliability had been there. Head gasket replaced at 55k and 175k, air conditioning condenser, power steering pump, 3 wheel bearings, 4th gear on transmission failed, rear ball joints replaced. All of these identified by service bulletins but cost me just more than $10,000 in repairs with no relief from GM except the first head gasket. Last jab is being left no residual value on resale. GM makes the mistakes and the customer pays. What a disappointment. GM should learn that reputation not just made on successes but how you handle the failures. In this case GM made the customer pay. Losing market share GM? Wonder why? You shouldn't!
This was nicely finished vehicle, good comfortable seating, spacious interior, good sound, good quiet ride.
Reliability, durability and quality of mechanicals is huge issue. GM fails to be consistently accountable in the face of identified defects. Grossly underpowered, should have used 3800 buick engine. GM should take some accountability of identified problems.