I purchased this car over a year ago to replace a 2010 Mercury Milan Hybrid that had recently surpassed 100,000 miles. I wanted something that would be fun to drive and that had a manual transmission. This car checked (most of) the boxes for my needs, after a year with it, however, this will be my last GM for a while.
The good: The turbocharged motor and manual transmission combination is great! Clutch and shifts are smooth and engage easily. The torque band is very wide and pulls the Regal up to (and over) legal highway speeds, quickly and quietly. The interior is quiet and comfortable around town and on long trips.
The bad: Trying to use/figure out the buttons on the steering wheel/center console/touch screen is miserable and very confusing. Voice recognition only works for certain functions, much worse than the SYNC in my previous car. No rear-view camera, on a vehicle at this price point trying to compete with entry-level luxury cars, a rear-view camera should be standard. The graphics for the navigation are acceptable, at best. QUALITY (or lack thereof) - my car has been in the shop 6 times in the past year for small repairs, blower motor on the climate control randomly cuts out, 4 rear light bulbs (no access panels in trunk, have to remove carpet surrounding the trunk to replace), sun visor mirror cover shattered apart, and grommets holding the floor mats to the floor sprung apart. The plastics on the interior feel cheap and look cheaper. The lack of storage space for front seat occupants is disappointing.
Buick has done a fantastic job with the styling and the performance aspect of this car. It looks and drives fantastic, now if there was more focus placed upon quality and interior components, I'd be fully satisfied. I'm glad I purchased the Regal, but I'm ready to get into something else.
Update: 7/23/2016; 67,000 miles. The car continues to disappoint. I've now been through 6 sets of brake pads/rotors (it's a stick shift, I rarely brake hard). Several more tail light bulbs have burned out. The check engine light is on and the car is trying to stall out upon every shift. There's zero power upon acceleration despite the turbo engaging.
I've actually sought out and bought another 2010 Milan because I hate this car so much but owe too much on it to get rid of it. This will definitely be my last GM product for a long time.
Love the exterior looks and wheels. I chose this over an Audi A4 Avant Quattro (wagon). My choice was based on (#1.) cheaper oil changes and overall maintenance costs vs. Audi's $250 oil changes, (#2.) more horsepower/torque over Audi, (#3.) more aggressive look than Audi, and (#4) Not too many GS models on the road = kind of exclusive.
Love the car but sacrificed the pre-requisite of an All-Wheel-Drive car (Audi) for the horsepower / looks in the GS. The almost uncontrollable torque steer is annoying & almost embarrassing when you want to stomp on the gas.
Also, very upset that I can't stream Pandora to Samsung Galaxy S5. Have to resort to using Aux input. Cheap interior materials.
Love the 270 HP, 295 Torque. Unique look/stance/wheels. Awesome stopping power from Brembo brakes.
The seats are horribly uncomfortable after a while. Drove the less expensive 2014 Verano (loaner) and those seats pampered my butt with its plusher cushioning. Add AWD, Add AWD, Adding all-wheel-drive will make me NOT regret turning down the Audi A4 AWD Avant. Torque steer is almost uncontrollable and embarrassing when the steering wheel is all over the place (going every which way but straight).
GS and Sport mode buttons seem only good for harsher/firmer suspension only (feeling every little bump in the road). Also, sluggish acceleration for the first few gears. Cumbersome turn-signal stalk controls for the driver info system. Cheap plastic trim pieces everywhere on the dash.
I have driven Japanese and German cars with my last being a 2005 C230 Kompressor Sport 4 dr 6spd manual.I followed the GS from the moment the car was announced. Found my 2012 with 4500 miles and a 6spd. Wow! Loaded, this is one of the best cars I have owned. Fun to drive, great head turner and reliable. With over 30k on it the car still feels like it did at 4500. I live in a world filled with 3 series Bimmers and C300 Benzes and I love the exclusivity of owning this car. Amazes me how many young under 30 year olds love this car. Buick got it right and I hope they improve upon this great car
Great interior and exterior design
I traded a 2011 Audi A4 for this car. At first I liked the Buick much better, but, as time went on, problems made themselves evident. The engine was quite powerful but, in spite of the much-hyped HyPer strut front suspension, torque steer was very pronounced under hard acceleration. In addition, the driver's seat, although comfortable on short jaunts, became a source of torture on long highway runs. The bottom bolsters seemed to be too tight, causing intense hip pain. In addition, the three driving modes (normal, Sport and GS) seemed to have little effect on performance, although the letter did stiffen the suspension significantly. The controls also feature a plethora of pushbuttons.
The car is a blast to drive and turns heads everywhere. However the service experience at the dealership is horrible. Furthermore Buick Customer Service is a complete waste of resources. My car was in the shop 4 times for the turbo going out, once to have both axils replaced, once it left me stranded because the battery cables fried, once because the radiator ruptured, once because the windshield washer blew, once because all the brake lights went out and once for the center council and sun visors braking. Half of all these problems occurred within my first two months of ownership. My car spent over 30 days in the shop during my first year and GM never offered restitution.
Looks, handling, stereo
Dealership service needs vast improvement!!
A person with a month old car should not have to beg for a loaner each time it is in the shop for turbo failure!
Buick Customer Care.
I should be offered a buy back or new car after all these problems, not Buick Customer Care saying "I hope this will be your last time at the dealer for unscheduled service."
No car I have ever owned is problem free but what makes the difference is how the issues are handled when they arise.
This is why I have bought a Lexus again and will pay two car notes until GM decides to do the right thing and pick up this car..