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Average Consumer Rating 113 Total Reviews
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Performance
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Exterior Design
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Unresolved Noise on Startup
By lph6402 on
Vehicle
2010 Buick LaCrosse CXL 4dr Sedan AWD (3.0L 6cyl 6A)
Review
Bought a new, fully loaded 2010 AWD in June, 2011. It always gets 'compliments' on the exterior styling. Unfortunately, I have an unresolved clanging or banging sound at startup. The annoyance has been diagnosed from the beginning and the symptoms at startup last for 30~75 seconds. It's loud, embarrasing and some type of manufacuring or assembly non-conformance. The local dealer has tried a few things with guidance from Buick service and engineers. Going on 9~10 months and Buick Customer Service basically told me to quick calling because they are not going to fix the non-conformance.
Favorite Features
Easy to use Navigation system & back-up camera work great. Great Harmon speaker sound system. Comfortable and Quiet ride on the open road.
Suggested Improvements
(1) Provide a solution to the unresolved clanging or banging sound at startup. (2) Work on improved gas mileage. (3) Provide Customer Service that resolves known issues.
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