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Average Consumer Rating 113 Total Reviews
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Performance
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Reliability
Steering Issues
By mcoleman22 on
Vehicle
2010 Buick LaCrosse CXL 4dr Sedan (3.0L 6cyl 6A)
Review
After 5 attempts to fix the steering issues over 6 months, the Buick dealership has not been able to repair the defective steering issues. They have even brought in a GM Engineer with no success. They just keep asking for me to bring the back the car for another try - like a race pit stop. Since Buick has not admitted the problem cannot be fixed. I have sought help from the BBB Auto Line (http://www.bbb.org/us/auto-line-lemon-law/) . Based on the customer service that I have received from the Buick Warranty Department, I imagine that I will end up in court. I will be parking the car, so I do not go over the 50,000 warranty and buying a foreign car.
Suggested Improvements
Honor the warranty
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Comments (2) Post a Comment
By moshuns
on 09/15/13 07:08 AM (PDT)

When did you purchased your Lacrosse?

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By moshuns
on 09/15/13 07:11 AM (PDT)

Keep up the fight, don't give up. Get a lawyer involved.

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