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Sorry for the delay in providing an update. Luckily we were able to return the vehicle and get our money back. GM and the dealer were very accommodating and cooperative throughout the process. I would say it was the best service I have experienced from all dealers of various brands I have done business with over many years. They actually put MB, Acura, Lexus to shame. Too bad...my kids really loved the Encore. Maybe down the road when the bugs have been worked out and the cars are made in the US we'll give it another try.Report it
This has been the biggest problem with GM over the 15 years of leasing different Chevys with them. They sell you a good story however the end never comes. Had all of the same problems, I say the lemon law should read if you cant fix it then the deal is dead and you should be comped up front not waiting three time and then going to court to file your case that your going to loose. Just think if these companies were making medical equipment, frightful isn't it.Report it
My 2003 Buick Rendezvous developed the same EXACT problem. It was a lower control arm bushing.Report it
I have had mine for 2 full days and so far so good. I did my homework before purchasing and the information regarding assembly in Korea was readily attainable on the internet...this should not have been a surpriseReport it
I am a new owner too. The drive is ok, I have not experienced your problem. But my issue has been part availability. I hit something in the road (less than 24 hours after purchasing it... Yep I did) and damaged the front bumper. GM can't get the part. Probably issues with getting it from Korea..... So not happy parts are not available for this new model. Dealer has been great however considering the situation. They paid for my rental. ( no loaners were available)Report it
I did a lot of research before purchasing mine, the Encore has been available in Europe since 2012 labeled an Opel/Vauxhall Mokka. So far I love mine, But I have the same noise as you experienced also pulling in and out of my driveway. Is this the reason the car was returned ?Report it
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