Bought used as a GM Certified with very low miles and a clean service history, but have since been in the shop for steering issue, Nav failure., air conditioning stopped working in back, electrical issues, and complaints about the transmission. Now it's sitting in the shop needing a new transmission with no warranty coverage.
It only has 73K miles and has been well maintained...I just dont understand how GM can ignore the transmission issues.
Just google it and see complaint after complaint about wave plate failure.
I plan on giving GM the chance to make it right, but will take additional action if necessary!
Stand by your product!
No way it has ever gotten the stated gas mileage which is one of the major reasons I purchased it instead of a full size model.
It has blind spots, and needs more power...
I purchased the 2008 Buick Enclave loaded in 2008 as I wanted a Luxury SUV and wanted to support the
American Car Maker's in time of crisis.
I made a huge mistake!
My car has had every seal replaced since I purchased it and barely has 60,000 miles on it.
The car has been serviced and taken care of since I purchased and babied since 2008.
The engine seals went out at 30,000 miles, numerous times the airconditioning system has been fixed over and over for problems (4+ times), steering gear/drive problems, water pump seals, rear tail gate piston's replaced, etc., etc. etc.
The care is beautiful and comfortable but the biggest lemon and disappointment I have ever purchased.
Buick will need to stand behind their product and fix the thousands of complaints about these vehicles if they want returning customers.
I am in Nursing school right now and the car is paid off, but it will be the first thing I get rid of when I graduate if it does not break me first!
So disappointed in this car for as beautiful and comfortable as it is!
Buyer Beware! I absolutely love the design of the vehicle. It's perfect for my family. As previous posts mention, the wave plate is a problem. The service engine light kept coming on and it kept losing power. I had to keep bringing it in and they said it was fixed and wouldn't have the problem again. Unfortunately, the problem persisted and after having my transmission rebuilt at only 48,000 miles, I just had it rebuilt again at 56,000 miles. Crazy right!! Unfortunately, I'm now out of warranty. I have to figure out how to get rid of this vehicle that has a carfax report with multiple transmission issues.
I am joining this discussion, as we are also having an issue with our 2008 Buick Enclave. We need a new transmission. We have a 3/5/R wave plate fracture. It appears that this is a very common issue with the 2008 Buick Enclave, yet GM does not see a need to do a recall. I see unsatisfied Enclave consumers, on these forums, that are having issues with their transmission. We brought it to the service department, expecting it was still under warranty. To our surprise it was not, due to the in service date of the vehicle. Due to this date, we had missed the warranty coverage by six months. The service department quoted us $4900 to replace the transmission.
We had a friend recommend calling GM direct and see if they had any cost assistance they could offer, let our frustration continue. I would like to cover the pain in detail, but there is not enough time. Basically after countless phone calls and two and half weeks later, I was told that they would not offer any help and per our case rep 70,000 miles for a vehicle, was a lot of miles. Imagine my shock that you could by a $50,000 vehicle and only expect to get 70,000 miles out of it. The woman who handled my case was rude and even suggested that maybe I should have bought a different brand vehicle.
I did not expect GM to absorb
the full cost, but I was hoping they would split the cost of the repair. I have owned GM vehicles for over ten years and after this experience, I am not sure I will ever buy or recommend another GM product. Any thoughts or help out there, I am open to suggestions.
well dispite all the horror stories I read about a few major issues, I decided to take the plunge and buy a very well equipped 2008 CXL (everything but the folding mirrors, 110volt outlet and articulating headlights). It was a 1 owner car that was dealer maintained and I had access to all the service records.
It seems the original owner had already addressed the steering (full replacement) and strut issue, and at 80,000 miles it runs tighter and quieter than the Mercedes M Class it replaced.
Also I got an excellent price for the car well below book value.
I did purchase a 3/36,000 extended warranty through my credit union which covers all major component, so if that wave plate goes...
This car is tight and comfortable.
It's like a minivan but way cooler and AWD.
I see no evidence of poor build quality, but mine was also a late model year 6/2008 production.
Perhaps they worked some kinks out...super quiet and it tows my small camper
Fuel mileage is worse than my V8 M class and it lacks power.
I drive mellow anyways so it's no huge deal.
Had to add an aftermarket isimple Bluetooth/iPhone module to nav stereo.
2009 and on had it.
Wish they could have programmed this car with onstar remote link.
Also note if you have a newer (2011 or newer) garage door opener the homelink will not work without a $40 repeater.