24 of 28 people found this review helpful
1.5 Year BMW X5 experience
By sanjupahari on
2012 BMW X5 xDrive35i Sport Activity 4dr SUV AWD (3.0L 6cyl Turbo 8A)
Let me provide you with the list of problems i faced one after the other.
1. Dashboard failed within 3 months.
2.State inspection failed within 12 months, tires gone and no support from BMW. Very poor customer care.
3. Door from driver side failed, wouldn't work with keyless entry.
4. Here comes the worst one, engine malfunction. God saved my life on a highway where my X5 suddenly gave this error message on dashboard screen and stopped suddenly on highway, where 2 big trailers were just behind me. Very scarey.
5. Low battery message in just 16 months.
Good sounds system, nice interior and I love the wipers.
Need to work hard on customer care. Very arrogant and rude people handling that part of BMW. Never expected and would never buy this brand again. Would not recommend to any of my friends and family.