Used 2012 BMW X5 xDrive35i Consumer Reviews - 2 Car Reviews | Edmunds
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2012 BMW X5 - Consumer Reviews

2012 BMW X5

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2 Total Reviews

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How BMW lost a 15 year customer
12 of 13 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Don Louis
on

Vehicle

2012 BMW X5 xDrive35i 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

We bought two X5's, one in 2001, one in 2011. The 2012 X5 has 28K miles on it and warranty expired in October '15. In early October, the car called BMW and said service was required. We took it and they could not say what service was needed. We told them to replace the wipers since we were there on our $1,000+ extended service plan. So far we have gotten two sets of wipers and two oil changes for our $1000. Don't buy that plan from them. It covers little. In December '15 the vehicle was leaking oil in the garage. They determined it was leaking from a hose going to the turbocharger and fixed it as a courtesy beyond the warranty period at no charge. 45 days later it was leaking again in the same spot in the garage. This time it was determined that the turbocharger needed replaced. They agreed to replace it with a 5% deductible of $263. Each trip there is painful. The service department is grossly understaffed. Today there was one adviser there, with a line waiting to see her. She was literally running, doing her best. After a 10 minute wait to pay and a 10 minute wait to get the vehicle, I was out. The car smells like glue really strong. I got an appraisal too, no longer having peace of mind. Our $60K car is now worth $24K after 4 years and 4 months, and 28,000 miles. BMW no longer holds it's value. Our 15 years of BMW loyalty are at an end. The quality of product has declined, and the dealer experiences are time consuming and frustrating. BMW is supposed to give you peace of mind and the ultimate driving experience. For us, they have failed.


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Yes to BMW X5
10 of 18 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jpe123
on

Vehicle

2012 BMW X5 xDrive35i 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

The 2005 BMW X5 is my first BMW.
I was amazed at how fun this car was to drive.
The X5 is a sports car, not an off road vehicle.
Don't buy this car if you intend to do a lot of off road driving.

The X5 handles like a dream even at high speeds.
The top speed is about 128 MPH.
At 128 MPH the x5 handles like my Land Rover did at 70 MPH.
Speed and handling are definately the X5's best features.

The X5 is dependable.
If you have any problems it will be with the electrical system.
BMW has power plant, drivetraine and suspension down pat.
They have a few things to learn when it comes to electronics.
I have had problems with tail lights and electric door locks.


Best Features

Engine, suspension, transmission and braking system.


Worst Features

Electrical systems.


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