Used 2012 BMW X5 Consumer Reviews - 21 Car Reviews | Edmunds
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2012 BMW X5 - Consumer Reviews

2012 BMW X5

Average Consumer Rating

21 Total Reviews

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Love It AND Hate It
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By TQuinn
on

Vehicle

2012 BMW X5 xDrive35i Premium 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

I have owned this vehicle for 14 month. It has been on a flatbed truck FOUR times!!!!

Thermostat failure caused car to shut down while I was driving on the parkway - stuck for 3 hours.
Brakes seized and calipers would not free the front wheels - stuck for 2 hours.
Coolant reservior EXPLODED - coolant everywhere - stuck for 3 hours.
Oil Tank EXPLODED - oil EVERYWHERE - stuck for 3 hours.

The only saving grace is that my local dealership has excellent service and has provided me with a loaner vehicle every time mine was in the shop (it has gotten to the point that I feel it needs repairs whenever it is dirty so I at least get a free wash out of it....). The X5 is pretty. It handles very well. It has great pick-up and braking capacity.......but it has ZERO reliability.

NEVER AGAIN!


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Not for Family
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Reza Ghandi
on

Vehicle

2012 BMW X5 xDrive35i Premium 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

High tech high performance and safe and overal uncomfortable, sporty and rough drive and very hard steering !


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How BMW lost a 15 year customer
11 of 12 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Don Louis
on

Vehicle

2012 BMW X5 xDrive35i 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

We bought two X5's, one in 2001, one in 2011. The 2012 X5 has 28K miles on it and warranty expired in October '15. In early October, the car called BMW and said service was required. We took it and they could not say what service was needed. We told them to replace the wipers since we were there on our $1,000+ extended service plan. So far we have gotten two sets of wipers and two oil changes for our $1000. Don't buy that plan from them. It covers little. In December '15 the vehicle was leaking oil in the garage. They determined it was leaking from a hose going to the turbocharger and fixed it as a courtesy beyond the warranty period at no charge. 45 days later it was leaking again in the same spot in the garage. This time it was determined that the turbocharger needed replaced. They agreed to replace it with a 5% deductible of $263. Each trip there is painful. The service department is grossly understaffed. Today there was one adviser there, with a line waiting to see her. She was literally running, doing her best. After a 10 minute wait to pay and a 10 minute wait to get the vehicle, I was out. The car smells like glue really strong. I got an appraisal too, no longer having peace of mind. Our $60K car is now worth $24K after 4 years and 4 months, and 28,000 miles. BMW no longer holds it's value. Our 15 years of BMW loyalty are at an end. The quality of product has declined, and the dealer experiences are time consuming and frustrating. BMW is supposed to give you peace of mind and the ultimate driving experience. For us, they have failed.


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Great car ,reliable ,fun to drive
5 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By okahati
on

Vehicle

2012 BMW X5 xDrive35i Premium 4dr SUV AWD (3.0L 6cyl Turbo 8A)


Review

Since 2012 I own my BMW x5 . I got it new ,Other then free regular service I had never had any problem with the car, it's fun to drive , the navigation system needs improvment ,


Best Features

Great exceleration,comfortable seats ,reliable ,


Worst Features

The navigation system is not comfortable to use , I'm using the Waze instead, Most likely the service department at BMW OF BAYSIDE NY will not have a loaner car to give you when you are coming for service


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Glad I Chose a 2012 BMW X5 Diesel
9 of 11 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By carbear3
on

Vehicle

2012 BMW X5 xDrive35d 4dr SUV AWD (3.0L 6cyl Turbodiesel 6A)


Review

I bought this car about 2 years ago. Interested in better gas mileage but something that also offered me luxury and power, I decided to buy the 2012 X5 diesel. I'm glad I did. My car is sleek, plush, extremely well-built and runs perfectly. What I like about the diesel, too, is that it keeps getting better gas mileage as I break it in. I feel safe in my BMW and pampered. Thanks to my BMW's excellent steering and speed, I was saved from (and avoided) what could have been a life-altering accident. I've never been so impressed with a vehicle--so was my friend, who was also saved. This was an excellent choice for me, and going to the facility in South Carolina was icing on the cake.


Best Features

The ride is smooth, plush and fun. It's comfortable. I love the sun roof, navigation system, and back-up camera. She turns on a dime and has speed. The design is carved exquisite. She always sparkles and is a joy to ride in. I wasn't sure how I'd like having a diesel, but I love it. I can't say enough good things about this car.


Worst Features

I've had my car for almost 2 years, and I can't think of anything she's missing. I suppose I'd always like better gas mileage. More room for modern gadgets for front seat access, like cell phones, would be great. My 3rd-row is pretty skimpy.


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