12 of 17 people found this review helpful
Great car, Poor service. Cannot get them to do an oil change
By bodomo on
2011 BMW X5 xDrive35i Premium 4dr SUV AWD (3.0L 6cyl Turbo 8A)
This is an update on my previous review titled so far so good. Actually not so good anymore. I currently have 15500 and BMW still refuses to do an oil change. I called for my first oil change at 10000 miles and made an appointment for an oil change and some minor work. After a couple of hours, I get the news that my car does NOT need an oil change, I have to come back at 15000 miles. Crap, why waste my time for this? So recently I made another appointment for an oil change at 15000 and again after another couple of hours of waiting they tell me that again they will not do an oil change because in oil is in good shape and I need to come back in another 5000 miles. This is not worth my time.
Don't advertise free maintenance if you are not going to do any.