Called for a jump start and got a street looking guy with a battery pack not enought AMP to start my X5d.
Called again and waited one hour.
They couldn't find any well equipped tow truck to jump start my car.
I finally used my own AAA and a full size truck showed up in 15 minutes.
This happened in Downtown LA!
Called BMW and they provided no comment.
Get rid of Roadside Assistance or give people choice not to have it.
It's a false sense of security.
If BMW can't deliver good service, why sell it?