The car drives and handles great. From a pure driving perspective, it is probably the best SUV I have ever had. However, it has some serious flaws in the interior. The navigation system is terrible and almost impossible to use. The all in one computer system for using most features in the car is also not easy to use. Something simple like changing the air from your head to your feet takes way too many steps to do. The car just feels over engineered. Also, don't believe the maintenance is included sales pitch. I just got my 10,000 mile done and all it covered was an oil change and not rotating and balancing the tires.
Acceleration and driving performance. Luxury feel for long drives.
Scrap the whole computer console and start from scratch. Redo the navigation system to at least match those you can buy over the counter. Go buy an Acura and see how they do it to get an idea of how to do it right.