2008 BMW X5 4.8i: Free Oil and Doughnuts, $6.44 for the Doohickey
February 19, 2009
The X5 just got back from its second, and last, oil change during its stay with us. It took one hour -- exactly the amount of time the service guy estimated when we made the appointment. It cost us nothing, as is the way with new BMWs.
We test drove the customer lounge at Erhard BMW in Bloomfield Hills, MI and found that the chairs were not long-term supportive but the all-you-can-eat doughnut bar suited us just fine, despite a narrow selection. Curiously, BMW owners in suburban Detroit apparently really like People magazine judging by the mountain of issues in the lounge.
We also had the rear-wiper nut cover -- which our service man, Richard, took to calling "the doo-hickey" -- replaced for $6.44. It was lost in a California car-wash incident some time ago.
--Daniel Pund, Senior Editor, Detroit at 26,293 miles