Performance, appearance, gas mileage are all excellent. The interior trim is not holding up and the controls are terrible. AM radio reception is terrible and the controls on the steering wheel are much too complicated in comparison to the Mercedes and Honda I drive. Cruise Control has 4 buttons with symbols and must be actuated whenever you start the vehicle. The sound system has no dial to go from stations only a button to advance. I would never buy another BMW. I'll stick to Mercedes and Hondas. This is a fun to drive ride and it is a shame they let the little things get in the way of satisfaction for people like me.
Clam shell hatch, rear seats that adjust. Long adjustment on front seats. Appearance. Acceleration and reasonable gas mileage for an SUV.
Simplify controls. Put in a decent sound system and antenna. Better quality plastics and faux wood in the interior. I keep cars for 150,000 miles and I don't expect the interior to get shabby.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.