9 of 12 people found this review helpful
very high maintenance dealership poor service
By motherofonyx on
Vehicle2004 BMW X3 2.5i AWD 4dr SUV (2.5L 6cyl 6M)
Reviewpurchased for daughter, needed complete brakes just at 50,000 was not offered extended warranty would have helped, had back latch motor replaced twice, 3rd time was not under warranty, door locks sometimes they do not work? not sure if one needs too push really hard or if it has a ghost, upholstery is cheap, drivers side has tear, this car has not been abused so feel the upholstery is cheap very little storage, very basic is an automatic get very good gas mileage, breaks replaced again at 75,000 go figure, all spark plugs replaced at 80,000 is very expensive to maintain thank god it is dependable
doesn't have issues however just basic maintenance too costly now retired income
Best FeaturesWith the exception of the open and close locks the back hutch and poor upholstery and needing brakes and general maintenance far too often; love the way the car drives and handles The dealership could care less about their customers they really milk it after warranty and do very little while under warranty and have found independents most claim that they can fix them and very few can the car is 10 yrs old purchased brand new very disappointing to be forced to sell due to cost of ownership
Worst Featuresbrakes should last longer than 50,000? all electrical should have been better tested by manufacturer cheap interior basic bells and whistles for this price range is expected I had too pay additional 500 just for the key entry??
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