2002 BMW M3 Consumer Review: SMG--don't buy it
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2002 BMW M3 Convertible - Consumer Review

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SMG--don't buy it
By LK on

Vehicle

2002 BMW M3 2dr Convertible (3.2L 6cyl 6M)

Review

BMW's SMG transmission is not ready for prime time. When it works, it's great fun. Unfortunately, it doesn't like to go into gear when its cold, cannot be worked by garage attendants, and has died suddenly (resulting in a tow)while cruising. Software upgrade to the computer made the situation worse. BMW has been disappointing in their response.

Suggested Improvements

Don't expect the customers of $60,000 cars to be beta testers. BMW needs a great deal of work on customer service
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