Service Follow-up - 2009 BMW 750i Long-Term Road Test

2009 BMW 7 Series Long Term Road Test

2009 BMW 750i: Service Follow-up

July 23, 2009

Last week the 750i went in to Long Beach BMW to address some service items. We were asked to leave the vehicle there for two days because, according to our advisor, their computers were down and it could take some time to perform the three DME updates our 750i required. But when the key was back in our hand it didn't seem like much was done.

Issue 1: A-pillar wind noise at freeway speeds.
Solution: No repairs performed. Technician could not duplicate during test drive.

Issue 2: Cupholder misaligned, causing the lid to pop off when opened or closed.
Solution: Reinstall driver's cupholder with existing parts. Fixed? Brent attempted this once before.

Issue 3: DME reprogramming per TSB.
Solution: Completed.

Issue 4: TCU reprogramming per TSB.
Solution: No repairs performed. This TSB applied only to vehicle distribution centers.

Issue 5: Replace front door handle cables per TSB.
Solution: No repairs performed. Bowden cables special ordered. ETA 2 working days.

We received a phone call yesterday that the door cables arrived. So we'll swing it by the dealership soon to perform the installation.

Total cost: None

Days out of service: 2

Mike Schmidt, Vehicle Testing Manager @ 12,401 miles

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